Corporate Project Director - Outpatient Services

Acadia HealthcareFranklin, TN
234d

About The Position

The Corporate Project Director, Outpatient Services partners with Acadia acute and specialty facilities across the US to build best-in-class Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs. Acadia's PHP and IOP programs represent a critical component of the behavioral healthcare continuum, and this role will partner with facilities to step-down acute and residential inpatients to outpatient programming, as well as meet community needs for patients and referrers looking to 'step up' to PHP/IOP programs. The Corporate Project Director, Outpatient Services will serve as the interim Director of Outpatient Services (DOP) at facilities with a leadership vacancy, provide extended onsite support to interim leaders when needed, and facilitate smooth leadership transition during the onboarding of new permanent DOP hires. This role has the potential to make significant contributions to the company's overall outpatient growth and quality improvement efforts. Success will be measured by the individual's ability to effectively partner with individual facilities to achieve annual revenue, EBITDA, visit, patient satisfaction, clinical/quality, and staff satisfaction targets.

Requirements

  • Master's or Doctorate-level Licensed Clinician (e.g., LCSW, LMHC, LMFT, PhD, or PsyD).
  • Minimum of 5-7 years in healthcare operations, including some managerial experience.
  • Experience with PHP and IOP levels of care required.
  • Preference for experience working with acute psychiatric hospital providers.
  • Proven experience successfully implementing new programs and scaling operational programs.
  • Prior experience in multi-facility, multi-business unit operations across multiple geographies.
  • Understanding of basic P&L components and strong fiscal management skills.
  • Ability to interpret data and apply that to an analysis of performance and productivity.
  • Strong facilitation and presentation skills.
  • Demonstrated expertise in successfully managing multiple projects simultaneously.
  • Proven experience building, managing, and motivating teams.
  • Excellent leadership, collaboration, and communication skills.

Responsibilities

  • Identify PHP and IOP program growth opportunities and oversee planning, development, and implementation of outpatient-related growth plans.
  • Lead implementation of new PHP and IOP programs in partnership with facility operations teams.
  • Train and coach facility directors of outpatient services to meet expected KPIs.
  • Lead outpatient programs day-to-day when facility director is on leave or role is vacant.
  • Ensure compliance with regulatory and accreditation agencies' regulations and standards.
  • Partner with key stakeholders to standardize outpatient processes and cascade best practices.
  • Spend at least 80-90% of time traveling to facilities, which may include several consecutive weeks at one facility or rotations to multiple facilities.
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