Corporate Processing Trainer

CrossCountry Mortgage • Cleveland, OH

122d

About The Position

The Corporate Processing Trainer will develop and conduct a variety of new hire and ongoing training classes to include loan processing, system use, and introduction to the use of Encompass.

Requirements

• Bachelor's degree or equivalent combination of education/experience, preferred.
• 5 - 7 years of mortgage processing experience, preferred.
• 1 - 3 years of experience in a training role, preferred.
• Excellent training techniques, public speaking, and presentation skills.
• Excellent communication skills, attention to detail and ability to develop quality training material.
• Proficient in time management, organization, planning, and prioritization.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.

Responsibilities

• Develop mortgage curriculum and job aids for required use by all CrossCountry Mortgage employees to train and reinforce mortgage processing knowledge.
• Develop and conduct training sessions related to mortgage loan processing, the implementation of new software applications, procedures, and compliance requirements.
• Conduct web-based training and travel to branches as required.
• Provide feedback regarding the effectiveness of training and individual employee results, job performance, and future learning plans.
• Coordinate training meetings and events.
• Work to improve training methods and skills by introduction of new training methods.
• Complete annual E-Learning Plans.
• Articulate performance outcomes objectively for trainees and managers.
• Travel up to 50% to affiliate locations as is necessary, including out of state, to conduct training.

Benefits

• Competitive compensation plan
• Medical insurance
• Dental insurance
• Vision insurance
• 401K
• Company-provided short-term disability
• Employee assistance program
• Wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees