Corporate Intern - UX Designer (Remote)

First Citizens Bank

7h•$19 - $29•Remote

About The Position

First Citizens internship program provides an opportunity for associates to gain work experience by applying classroom knowledge and delivering tangible value to an organization. The Digital Design Intern will create design solutions and perform research for digital products, services, and channels. In addition, they will have an opportunity to collaborate with designers, product owners, product managers, developers, and business stakeholders to create usable features and products for First Citizens clients. The Intern will be provided with the opportunity to contribute to UX design and research work across various projects within the team. They're encouraged to expand their knowledge and skills and take initiative to ensure thoughtful and intuitive experiences for customers.

Requirements

High School Diploma or GED and 1 year of experience
Currently enrolled at an accredited collegiate institution (during the time of the summer program)
Ability to work 40 hours per week during the duration of the program

Nice To Haves

3.0 minimum GPA
Strong desire to learn and grow
Studying Design, Human-Computer Interaction (HCI), Product Design, Visual Communication, Interaction Design or other relevant fields
Some practical or internship experience using design tools (Photoshop, Illustrator, Figma, Axure) and relevant practical or internship experience in user research is desired
Possess a positive attitude, naturally curious and enjoys collaborating with others
Strong verbal and written communication skills
Critical thinking skills
Ability to multitask
Ability to adapt and adjust priorities based on business needs
Ability to take direction and absorb information quickly
Self-starter, comfortable with asking questions and determining the best course of action

Responsibilities

Work with other team members to support the enhancement of the Bank’s digital user experience by creating and iterating prototypes, visual designs, digital design assets, user journey maps, wireframes, etc. as assigned
Ensure that digital products, services, and channels deliver an efficient, easy-to-use, accessible experience for clients
Help understand and advocate for product design that supports the needs and behaviors of the target audience to the product team
Develop an understanding of brand guidelines and apply visual elements and styles to user interfaces
Assist in conducting user interviews or surveys
Analyze research outcomes and help compile reports
Use data to help draft user personas and scenarios to inform design decisions
Perform competitive analysis to identify patterns and best practices
Collaborate with other design team members to create assets as needed
Work with enterprise design and product, technology, and QA stakeholders to measure product and team success
Contribute to brand guidelines and standards for the enterprise design team

Benefits

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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