Corporate Insurance Claims Manager

Flagstar Bank
78d$84,878 - $140,049

About The Position

The Corporate Insurance Claims Manager works under minimal supervision and with appreciable latitude for actions and decisions, assists in connection ensuring that the Company maintains an effective Corporate Insurance Program which includes the types of insurance coverages that typically would be included in an insurance program for a company with a similar risk profile to the Company. Among other things, this role is responsible for policy and claims administration tasks relating to the Company’s Property and Casualty (including Workers Compensation) Insurance Program, including (a) tracking the Company’s insurance policies to ensure they do not lapse; and (b) reporting, investigating and tracking claims made under such policies. Also responsible for responding to requests seeking information regarding the Company’s Corporate Insurance Program, including requests from regulators, other departments, landlords and others, as well as managing the issuance of Certificates of Insurance (COI) at renewal and midterm. Finally, is responsible for administrative/ministerial tasks, such as ensuring that all premium invoices are timely paid and logged, responding to governance and related administrative requests (e.g. Archer ERM submissions, BCP submissions, Operational Risk Reporting, Record Retention Questions) as well as miscellaneous filing, including, without limitation, reporting and tracking claims made under the Company’s Employment Practices Liability Insurance Policy and tracking renewals of the bonds in the Company’s Surety Bond program.

Requirements

  • High School diploma/GED/Foreign Equivalent.
  • Minimum experience required: 6+ Years of experience working within a professional corporate environment; including 3+ years supporting Insurance functions.

Nice To Haves

  • Undergraduate Degree (4 years or equivalent) in business, law, finance, or related.
  • Experience working at a $100B+ Bank or other major financial institution.

Responsibilities

  • Manages claims administration process relating to the Company’s Property and Casualty insurance program, from First Notice of Loss through to completion.
  • Receiving, investigating, filing and logging Incident Reports and related documentation.
  • Performing claims analysis to determine trends, identify root causes, and address recurrence and prevention of unexpected incidents that may result in injury to employees and/or customers.
  • Identification of remedial measures and loss control efforts.
  • Assists in oversight of Workers Comp claims managed by the Bank’s Human Resources – Benefits Group.
  • Obtaining details relating to an incident (including date, location, and extent of damage).
  • Responding to carrier’s request for additional documentation.
  • Assisting the Director in management of any litigation relating to the Company’s P&C insurance program.
  • Responds to requests seeking information regarding the Company’s Corporate Insurance Program.
  • Management of issuance of Certificates of Insurance (COI) for all lines of coverage by Brokers at renewal and/or midterm.
  • Performing miscellaneous administrative/ministerial tasks, such as filing insurance policies for all lines.
  • Ensuring that premium and other invoices are timely paid and logged.
  • Updating procedures and lists of same.
  • Assists in procurement of insurance policies including gathering underwriting information from relevant business operations.
  • Mentors and assists junior level personnel.
  • Performs special projects, and additional duties and responsibilities as required.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Comprehensive leave program
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