Corporate Facilities & Office Manager

Five Below•Philadelphia, PA

11d•Onsite

About The Position

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! Position Overview/Job Responsibilities – Office Manager This is a full-time, on-site position, Monday through Friday including off hours for emergencies at Five Below’s corporate headquarters in Center City, Philadelphia . The headquarters, known as WowTown, is home to 500+ crew members and averages 350+ onsite during the week, across almost 200,000 SF. The Office Manager will be responsible for the management and oversight of all office activities, including reception, mailroom operations, workplace services, facilities management, café oversight and company events. The ideal candidate is a resourceful problem-solver, knowledge of technical facilities, excellent communicator, and experienced in creating a workplace that supports productivity, employee engagement, and hospitality.

Requirements

Minimum of 5 years of experience in office management, facilities coordination, hospitality, or administrative operations (preferred)
Strong organizational and multitasking skills with attention to detail
Excellent communication and interpersonal abilities
Proven ability to manage vendors, service providers, and event logistics
Proficiency with Microsoft Office and/or Google Workspace
Positive, professional, and solutions-oriented mindset

Nice To Haves

Experience with construction projects, facility maintenance and understands new office workplace technology is a strong plus

Responsibilities

Serve as the first point of contact for all office-related matters including internal issues and key contact with landlord on all office issues
Oversee reception operations, including visitors and front desk activities
Good communication skills including with the team
Oversee mailroom including incoming and outgoing mail, deliveries, and packages
Proactive on office and workplace efficiency and needs, including supplies, equipment, and vendor relationships
Coordinate seating assignments, desk layouts and changes to desk layouts as needed to support departmental growth and alignments
Engage with Local Community
Oversee 3rd party operation of internal corporate café operations and financials, ensuring a clean, high-quality, and welcoming space
Manage the outdoor roof deck, ensuring upkeep and availability for staff use and events and the Sky Five amenity space for internal and 3rd party events
Coordinate with IT/AV support to ensure seamless use of audiovisual systems for meeting rooms and events
Manage and schedule janitorial/cleaning services and supplies with landlord to maintain a professional and safe office environment
Lead planning and execution of internal office events, employee gatherings, and meetings
Ensure facilities are well maintained, safe, clean, pest-free and fully operational
Coordinate with 5B Asset Protection team and Philadelphia PD to ensure safety and security of crew is maintained inside the office and on the outside perimeter of the building
Implement and maintain office policies and procedures
Support leadership with administrative and operational needs as required