Corporate Director, Risk Management

Emory•Atlanta, GA

13d•Hybrid

About The Position

The Corporate Director of Risk Management plays a critical role in advancing our culture of safety, providing leadership and direction to Emory Healthcare's Risk Management team. Reporting directly to the Vice President Risk Management for Emory Healthcare this role is responsible for identifying, assessing, and mitigating risks to the organization, its patients, employees, and assets. The role involves developing and implementing strategies to reduce risk exposure, ensure regulatory compliance, improve patient safety, and promote a culture of safety across the organization. The Corporate Director of Risk Management will work closely with other executives, department leaders, and clinical staff to establish a risk-conscious environment that minimizes potential liability, addresses patient care quality concerns, and protects the organization from legal and financial exposure.

Requirements

Education: Bachelor's degree in nursing, social work, pharmacy or related field
Experience (Required): Minimum of 5 years of clinical experience (Nursing, Pharmacy, or Social Work) or equivalent healthcare setting experience
Analytical Skills: Ability to identify risks, assess their impact, and develop strategies to mitigate them
Strong ability to analyze trends and data
Leadership: Proven leadership capabilities, with the ability to inspire, mentor, and develop a high-performing risk management team
Communication: Strong verbal and written communication skills, with the ability to engage stakeholders at all levels of the organization
Problem-Solving: Excellent problem-solving and decision-making abilities, especially in high-stress or crisis situations
Collaboration: Ability to work effectively with cross-functional teams, including clinical, legal, compliance, and executive teams
Patient-Centered Focus: A strong commitment to improving patient safety, care quality, and overall health outcomes

Nice To Haves

Education: Master's degree, or Doctorate in Nursing, Social Work, Pharmacy or Juris Doctorate
Experience: Prior healthcare risk management or professional liability experience
Certification: 1. Certified Professional in Healthcare Risk Management CPHRM 2. Admission to the Georgia Bar
Skills, Abilities & Competencies Proven experience in managing complex risk management programs in an integrated complex healthcare setting
Strong knowledge of healthcare laws, regulations, and industry standards related to risk management, patient safety, and legal compliance

Responsibilities

Risk Identification and Assessment: Lead the identification of risks across the organization, including clinical, operational, regulatory, financial, reputational, and technological risks
Conduct regular risk assessments and collaborate with department leaders to evaluate the effectiveness of existing risk management strategies
Lead the operations of Emory Healthcare's risk management program including development of risk reporting, monitoring standards and system-wide safety initiatives
Risk Mitigation and Strategy Development: Develop and implement comprehensive risk management programs, policies, and procedures designed to address identified risks and ensure compliance with federal, state, and local regulations (e.g., Dept of Community Health (DCH), HIPAA, Joint Commission standards, CMS)
Work with senior leadership to prioritize and manage risks, ensuring that risk management efforts align with organizational goals
Risk Management Improvement: Lead risk management mitigation initiatives to promote patient safety across the health system
Ensure adherence to best practices in patient safety, risk reporting, and corrective action planning
Regulatory Compliance and Legal Oversight: Ensure compliance with all relevant healthcare regulations, including HIPAA, OSHA, the Affordable Care Act (ACA), and other state and federal mandates
Partners with organizations legal and insurance claims, ensuring that appropriate steps are taken to resolve disputes, minimize liabilities, and avoid litigation
Collaborate with internal and external counsel on corporate, regulatory and liability issues
Claims Management: Oversee investigations of potentially compensable incidents and collaborate with Claims Department on Professional Liability and General Liability claims, lawsuits as well as Board Complaints
Training and Education: Develop and implement risk management training programs for staff at all levels, emphasizing safety protocols, patient care practices, and risk awareness
Ensure that all staff are regularly updated on changes in risk management policies, regulatory requirements, and best practices
Incident Response Lead the organizations response to critical incidents and major risk events, including natural disasters, public health emergencies, and large-scale patient safety concerns
Develop and maintain crisis management plans and communication strategies to ensure the safety and well-being of patients, staff, and the organization
Reporting and Analytics: Monitor, analyze, and report on risk-related trends and incidents, providing actionable insights to senior leadership and board members
Develop key performance indicators (KPIs) to measure the effectiveness of risk management efforts and patient safety initiatives
Collaboration and Leadership: Supervise and mentor direct report risk managers, ensuring excellence in performance, development and engagement
Serve as a member of the senior leadership team, providing input and guidance on risk-related matters
Partner with other department heads (e.g., clinical, legal, finance) to ensure a unified approach to risk management across the organization
Foster a culture of safety, accountability, and transparency throughout the organization
Additional Duties as Assigned