Corporate Concierge

Dycom Industries • Palm Beach Gardens, FL

439d

About The Position

As a Corporate Concierge at Dycom Industries, Inc., you will play a crucial role in fostering an engaging and productive work environment that embodies the company's culture and values. This position requires a highly organized individual with a strong background in employee engagement and a passion for enhancing the workplace experience. You will serve as the primary point of contact for in-office services and employee inquiries, ensuring a welcoming atmosphere and facilitating various employee engagement initiatives.

Requirements

• 5+ years of experience in high-level customer service, hospitality management, or executive administrative roles.
• Experience in a similar role within a fast-paced, corporate environment.
• Proven track record of creating and implementing employee events and engagement initiatives.
• Excellent interpersonal skills with the ability to build relationships across all levels of an organization.
• Exceptional written and verbal communication skills.
• Strong project management abilities.
• Creative problem-solving skills with a proactive, solutions-oriented mindset.
• Ability to work in office full-time with overtime as needed.
• Bachelor's degree in Hospitality Management, Business Administration, Human Resources, or related field.

Nice To Haves

• Certification in event planning, hospitality management, or related field.
• In-depth knowledge of the local downtown area, including businesses, cultural institutions, and community resources.

Responsibilities

• Serve as the primary point of contact for all in-office services and employee engagement inquiries, providing prompt, courteous, and effective solutions.
• Anticipate employee needs and proactively offer assistance including with shipping/receiving packages and mail, ordering meals for meetings, connecting with other departments for support.
• Greet guests to the office and direct them to the appropriate office or person.
• Conduct personalized office tours for new employees and guests, highlighting amenities, resources, and local attractions.
• Create and maintain new employee welcome packages, including custom-curated local recommendations.
• Cultivate relationships with local businesses to enhance office amenities and secure exclusive perks and discounts for employees.
• Develop and execute a plan to continually enhance the office environment and employee experience including a diverse calendar of office events, including professional development workshops, wellness activities, and social gatherings.
• Collaborate with HR and department heads to align office initiatives with company-wide goals and employee needs.
• Schedule events and meetings as required.
• Design and implement regular surveys to gauge employee satisfaction with the office environment and services. Analyze feedback data to identify trends and opportunities for improvement. Present findings and recommendations, driving data-informed decision-making.

Benefits

• Employee stock purchase plan
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Parental leave
• Vision insurance
• 401(k) matching
• Gym membership
• Life insurance
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree