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Zillow Group's Corporate Communications Manager plays a pivotal role in shaping the company's narrative and managing its reputation. This position is integral to the Corporate Communications team, which is responsible for media relations, corporate storytelling, thought leadership, and financial communications. The manager will serve as a strategic external spokesperson for Zillow Group and its portfolio of real estate brands, engaging with media through interviews and fostering relationships with local, regional, and national outlets. The role requires a proactive approach to media engagement, ensuring that Zillow is positioned as a trusted source in the housing and technology sectors. In this role, the Corporate Communications Manager will collaborate cross-functionally with various teams to identify and develop storytelling opportunities that highlight Zillow's innovations and initiatives. This includes working closely with the government relations team to draft and edit testimony and support letters, ensuring consistent messaging across all communications. The manager will also be responsible for executing reputation management and crisis management strategies, protecting Zillow's brand integrity during challenging situations. The position involves supporting thought leadership strategies, pitching and securing opportunities to promote Zillow executives, and developing comprehensive external communications plans that align with the company's advocacy and sustainability efforts. Additionally, the manager will contribute to financial communications, investor relations, and the quarterly earnings process by preparing written content and coordinating media relations. The role requires strong project management skills to oversee communication projects from inception to completion, ensuring timely delivery and stakeholder engagement.