Corporate Communications Associate – Internal Communications

Cleveland Clinic

69d

About The Position

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As Corporate Communications Associate, you will serve as a key member of the Caregiver Communications storytelling team within Corporate Communications. Responsible for creating and delivering internal communications that inform, educate and inspire Cleveland Clinic’s 80,000+ employees. This role plays a central part in researching, writing, editing and producing compelling stories that showcase caregiver experiences, highlight enterprise priorities and strengthen culture. Primary responsibilities include developing content for the employee intranet, newsletters, leadership communications and email channels. The role also contributes to internal communications planning, supports enterprise campaigns, manages caregiver feedback and helps ensure clear, consistent communication across the organization. The ideal candidate is a strong writer and storyteller with multimedia journalism skills, able to translate complex topics into engaging, human-centered stories. This position requires close collaboration with key internal stakeholders as well as adaptability to support special projects, enterprise initiatives and crisis communications as needed.

Requirements

• Bachelor's Degree in journalism, communications or public relations and four years of journalism, communications, media relations or related field, OR High School Diploma and nine years of progressively responsible experience.
• Background in journalism, communications, digital content, or related field.
• 3 writing samples that demonstrate your ability to tell compelling, human-centered stories.
• Multimedia samples (video, photography, or digital content) are strongly encouraged but not required.

Nice To Haves

• Strong intranet or internal communications experience.
• Digital storytelling with the ability to integrate video/photo content.
• Comfort working independently in a remote-first environment with occasional site visits in Ohio.

Responsibilities

• Researches, interviews and produces compelling caregiver stories that highlight Cleveland Clinic’s culture, values and enterprise priorities.
• Writes, edits and publishes high-quality content across internal channels (i.e., intranet, newsletters, leadership emails).
• Serves as a key member of the storytelling team, contributing to strategy and execution of enterprise-wide internal communications initiatives.
• Collaborates with business, clinical, philanthropy and marketing teams to amplify caregiver voices and showcase organizational achievements.
• Develops multimedia content using digital tools (CMS, photo editing, basic design) to increase engagement and visibility.
• Monitors and responds to caregiver feedback through intranet comments and the Caregiver Communications mailbox to foster connection and transparency.
• Supports strategic communication planning for priority areas, contributing to both annual plans and project-specific initiatives.

What This Job Offers

• Education Level: Bachelor's degree