Corporate Claims Manager

Elwood Staffing•Columbus, IN

About The Position

When you join the Elwood family, you become part of a team that fosters a culture of integrity, winning and achieving results, providing superior customer service, and helping others. We help people find jobs and help employers find the people they need to be successful. You can leave the office each day knowing that you have made a difference in your community. Our success comes from the success of our associates and customers. Come experience the Elwood way and make a difference with us! Elwood Staffing is also a performance and results-driven culture for the hard-working, passionate, and highly motivated. You can expect a career that provides a constant variety of challenges along with progressive training and professional development to meet those challenges. Come work for a growing company that serves more than 6,000 businesses and puts more than 28,000 people to work daily. #powerthepurple General Purpose Manage multi-state Workers Compensation (WC) claims by maintaining efficiencies in the processing, tracking, reporting, sharing, and updating of workers compensation information within the WC claims database and with insurance carriers/TPA throughout the entire process. Provide Superior Customer Service in all aspects of the job.

Requirements

High school diploma or GED required; additional education or certification in a related field preferred.
Strong attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
Self-motivated and proactive, with excellent follow-up and time management skills.
Strong communication skills-able to work effectively with team members, leadership, and outside partners.
Proficient in Microsoft Office Suite

Nice To Haves

Previous experience in Workers' Compensation claims, the medical field, or insurance adjusting is a plus.
Working knowledge of multi-state Workers' Compensation laws and OSHA requirements preferred.

Responsibilities

Perform high-volume data entry of work-related injuries, incidents, and conservative treatment information into Elwood's WC database.
Coordinate the flow of claims information to insurance carriers or TPAs; collaborate with adjusters and other stakeholders as directed by the Director of Risk Management.
Gather and review accident investigation details and witness statements to help confirm claim validity.
Keep all claim files current, including updates on doctor visits, medical notes, follow-ups, and return-to-work details.
Maintain a weekly injury summary report for departmental review.
Review mileage reimbursements, medical bills, and drug screen invoices for accuracy and payment.
Review claim-related forms for accuracy and follow up on any missing or incomplete information.
Distribute audit reports periodically to branches regarding missing or incomplete claim paperwork.
Partner with the Director to support claims handling and help resolve complex or urgent matters.
Work closely with medical providers, adjusters, lawyers, and internal staff to resolve issues efficiently.
Immediately report any workplace deaths, catastrophic events, or serious injuries (work-related or not) to the Director.
Close resolved claims promptly to ensure open claim data stays accurate and up to date.
Complete other assignments as needed in an accurate and timely manner.