Corporate Benefit Enrollment Specialist

Glacier Bancorp, Inc.Kalispell, MT
Onsite

About The Position

The overall responsibilities of the Benefit Enrollment Specialist is to oversee the life cycle of benefit enrollment for all new hires, qualifying life event, status changes and benefit termination processes. This includes working with vendor software to track new hire enrollment, tracking new benefit eligible statuses, answering employee questions related to benefit and enrollment process, submitting tracking reports to Bank Divisions as needed, and accurately terminating employee benefits as necessary. Will be responsible for communicating with Bank HR Division and individual employees on their enrollment status on a regular basis. Will be responsible for monitoring the electronic mailbox for the benefit department and will serve as the primary point of contact for 1st tier benefit inquiries. Will assist the department with benefit invoices for vendors and bank divisions. Will provide support to the Corporate HR Department with other projects as assigned. Will provide administrative/back-up support within the Benefits Department which may include workers' compensation and leave of absence communication as needed. This position will report to the Benefits Administrator and will assist that role with additional duties.. This is a Corporate position that is located in Kalispell, MT. The entry rate for this position is $24.99 + / per hour (calculated for Kalispell, MT). All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background. Monitors and tracks all New Hire benefit enrollment. This includes answering benefit and enrollment questions from HR Division and Employees, sending reminders on the deadline to enroll, and tracking and sending reports as often as needed. Monitors the electronic mailbox for the benefit department and acts as the primary point of contact for 1st tier benefit inquiries. Completes the manual termination of benefits in the payroll system that are not managed through third party software. Tracks all employee status changes and communicates with HR Division or employee on steps needed to complete enrollment. Runs and distributes reports as needed for tracking and validation purposes. Completes monthly vendors benefit invoices and submits for payment. Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date.

Requirements

  • Associate's Degree in Human Resources or related field
  • Minimum of 3 years of Human Resources experience
  • A significant level of trust, credibility and diplomacy is required.
  • In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature.
  • Communications may involve motivating, influencing, educating and/or advising others on matters of significance.
  • Possess good overall knowledge of human resources with emphasis on employee benefits.
  • Ability to work independently to carry out assigned tasks.
  • Possess good problem-solving skills and ability to react quickly to arising problems.
  • Able to communicate effectively with people both verbally and in writing (listens and understands problems and assist staff at all levels as needed).
  • Ability to effectively produce internal marketing materials and content including correspondence, presentations and digital tools to effectively present benefits information to all staff levels.
  • Possess proven time management and organizational skills.
  • Keen attention to detail and ability to meet multiple deadlines.
  • Advanced computer proficiency and technical aptitude with the ability to use Microsoft Products (Word, Excel, PowerPoint, etc.) and experience with database programs.
  • Employee must be capable of regular, reliable, and timely attendance.
  • Employee must be capable of interacting calmly and professionally with a variety of people from diverse backgrounds at various levels within and outside of the organization.
  • Occasional travel required: (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.

Nice To Haves

  • Minimum of 1 year employee benefit experience
  • Minimum of 3 years customer focused experience

Responsibilities

  • Oversee the life cycle of benefit enrollment for all new hires, qualifying life event, status changes and benefit termination processes.
  • Work with vendor software to track new hire enrollment.
  • Track new benefit eligible statuses.
  • Answer employee questions related to benefit and enrollment process.
  • Submit tracking reports to Bank Divisions as needed.
  • Accurately terminate employee benefits as necessary.
  • Communicate with Bank HR Division and individual employees on their enrollment status on a regular basis.
  • Monitor the electronic mailbox for the benefit department and serve as the primary point of contact for 1st tier benefit inquiries.
  • Assist the department with benefit invoices for vendors and bank divisions.
  • Provide support to the Corporate HR Department with other projects as assigned.
  • Provide administrative/back-up support within the Benefits Department which may include workers' compensation and leave of absence communication as needed.
  • Monitor and track all New Hire benefit enrollment.
  • Answer benefit and enrollment questions from HR Division and Employees.
  • Send reminders on the deadline to enroll.
  • Track and send reports as often as needed.
  • Act as the primary point of contact for 1st tier benefit inquiries.
  • Complete the manual termination of benefits in the payroll system that are not managed through third party software.
  • Track all employee status changes and communicate with HR Division or employee on steps needed to complete enrollment.
  • Run and distribute reports as needed for tracking and validation purposes.
  • Complete monthly vendors benefit invoices and submits for payment.
  • Comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
  • Complete the assigned online training courses and achieve a passing score by due date.

Benefits

  • Extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance.
  • Coverage is available to employees and their eligible dependents in accordance with our written plan documents.
  • Health savings account option.
  • Employee Assistance Program (EAP).
  • Health rewards program.
  • Retirement savings plan, including 401(k) and Profit-Sharing plans.
  • Short and long-term disability benefits.
  • Education and training benefits.
  • Discounts on banking products and services.
  • Generous Paid Time Off (PTO) plan.
  • Paid holidays.
  • PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees.
  • PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy.
  • Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays.
  • Employees in Utah and Nevada may be eligible for pay for certain state recognized holidays.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

Associate degree

Number of Employees

101-250 employees

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