Corporate and Workplace Solutions Shared Services Document Management, Associate, Dallas

Goldman Sachs • Dallas, TX

301d

About The Position

The Document Management Group (DMG) sits within the Workplace Experience pillar of the Corporate and Workplace Solutions division. We are a closely-connected global team, with responsibility for the commercial & operational oversight of the firm's extensive Document Management support requirements. This includes managing a portfolio of centrally-delivered services (broadly covering presentations & creative support, regulatory client communications, workplace printing services, translations, mail & delivery logistics, records management, and other specialist support functions). Selection & oversight of the third-party vendors who perform our operational services. Ownership & control of a significant global operating budget. Active engagement with key stakeholders across the firm (primarily from the revenue-producing divisions), to ensure our Document Management services are continuing to meet the evolving needs of the business. Supporting the provision & strategy of various technology tools, used across our Document Management operations. Risk management & incident remediation. We are looking for a driven & motivated individual to join our team at Associate level, with scope for onward development and progression.

Requirements

• A minimum of 3 years relevant experience - preferably within the Document Management sector, or in an operational management role.
• Strong vendor management and client engagement skills.
• Innovative mindset that is acutely focused on improving the workplace experience.
• Strong communication skills - including the ability to write reports, develop presentations, and communicate postings & recommendations to divisional leadership.
• Proficient with the suite of Microsoft Office software.
• Strong interpersonal and stakeholder management skills.
• Detail oriented and highly organized.
• Skilled in time management and the ability to prioritize tasks.
• Excellent critical thinking and problem-solving skills.

Responsibilities

• Provide functional expertise across our portfolio of Document Management services (with particular focus on ‘Client Communications' and ‘Records Management'), in order to support business requirements, contribute to our service development strategy, and actively influence our commercial decision-making.
• Manage the day-to-day oversight of our Document Management vendor relationships, ensuring that all work is performed in accordance with contractual commitments.
• Own and support key initiatives within our global Document Management Business Plan.
• Actively contribute to the commercial governance of our Document Management business - including the identification & execution of expense efficiency opportunities.
• Develop and maintain relationships with key internal stakeholders at multiple levels across the organization.
• Participate in procurement project teams, to evaluate vendor bids / inform vendor selection decisions across our global Document Management business.

What This Job Offers

• Career Level: Entry Level
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities