Corporate Accounts Enablement Specialist

Alsco•Salt Lake City, UT

5d•Onsite

About The Position

The Corporate Accounts Enablement Specialist provides critical operational support to three or four Corporate Relationship Specialists and contributes in ensuring the full operational performance of all corporate accounts. You will manage daily operational tasks for assigned accounts, including onboarding, pricing and contract updates, program and product changes, customer reporting, and AR/collections support. The Corporate Accounts Enablement Specialist ensures operational accuracy across systems, documentation, and billing while supporting overall customer lifecycle management and profitability projects. Reports to Corporate Accounts Enablement Manager.

Requirements

Understanding of corporate account operations, billing, and contract management.
Proficiency with internal systems such as ABEL, Corporate View, or equivalent.

Responsibilities

Support the Corporate Accounts Enablement Manager in ensuring the full operational performance of all assigned corporate accounts.
Provide direct operational support to assigned Corporate Relationship Specialists, assisting with operational activities.
Ensure accurate pricing, billing, rebates, invoicing, and contract administration for all assigned corporate accounts, and ensure pricing is implemented on the contracted date.
Maintain accurate customer setups in ABEL, Corporate View, and related systems, ensuring we reflect contracts, pricing, and service terms correctly with correct invoicing rules and requirements.
Coordinate product changes, program additions, and ongoing updates to ensure customer programs remain accurate and aligned with expectations.
Monitor and address customer accounts receivable issues, supporting branch AR teams in resolving outstanding balances.
Collaborate with Corporate Relationship Specialists, Corporate Accounts leadership, Accounting Administrators, and branch teams to ensure aligned operational execution.
Provide operational insights to Corporate Relationship Specialists that enhance service delivery, renewal preparation, and customer relationship-building.
Support onboarding and setup of new accounts, including CPG processes and ongoing contract/pricing updates.
Support accurate execution across the entire customer lifecycle by ensuring operational completeness, consistency, and compliance with contractual requirements.
Maintain accurate customer setups in Abel, Corporate View, and related systems, ensuring we reflect contracts, pricing, and service terms correctly with correct invoicing rules and requirements.
Support contracts change management, pricing updates, renewals, and documentation accuracy.
Support GPO-related operational requirements, including the renewal and management of PLAs.
Help with central billing, central pay, payment coordination, and collections processes to support financial accuracy and account health.
Maintain accurate information in ABEL and other internal systems.
Ensure all account files—including contracts, pricing, scopes of work, and program materials—are up to date, organized, and archived.
Support internal and customer reporting needs with accurate data.
Support efforts to improve profitability with assigned accounts through price increases, upselling support, expansion opportunities, and retention efforts.
Provide or help report to improve visibility into financial performance and account standing.
Assist with special projects, operational reviews, or process improvements.