Corporate Account Handler - Corporate & Commercial

Howden • Hartford, CT

135d

About The Position

We are seeking a Corporate Account Handler to support our team and assess our clients’ insurance requirements, deal with general enquiries, renewals, mid-term adjustments, obtaining quotations and invoicing of premiums. Dealing with our Mid-Market / Corporate clients, you will have a passion for providing excellent service to your clients and be excited about the prospect of working with a growing insurance broker that’s making a real impact in the market. Join us and be part of a team dedicated to providing outstanding service to our clients. We promote personal and professional growth. This is a full time, permanent position with the option to work 2-3 days per week in our Birmingham office for a balanced work experience.

Requirements

• Working knowledge of all the main classes of General Insurance and the CII’s Code of Ethics and GDPR
• Must have a minimum of 2 years’ experience dealing with SME or commercial clients
• Good level of technical insurance skills, to be assessed by regular in-house testing
• Accuracy and attention to detail
• Ability to process work quickly and efficiently
• Ability to prioritise work and meet deadlines
• Excellent client service skills
• Good negotiation and broking skills
• Ability to gather and analyse information from the client
• Ability to identify and respond appropriately to an individual client’s level of understanding

Nice To Haves

• GCSEs A-C in Maths & English
• Cert CII (desirable)
• Acturis (desirable)

Responsibilities

• Organise and manage personal work activities to achieve team objectives and meet agreed targets
• Participate in team meetings, reporting on business progress within your area of expertise
• Manage assigned projects and contribute to other projects as required
• Review client documentation to ensure comprehensive and accurate information is presented for the quoting process
• Collate and communicate client requirements to ensure appropriate marketing of the risk
• Liaise with clients to resolve queries and respond to market and third-party queries as appropriate
• Produce high-quality market documentation, securing appropriate authorisations
• Take ownership for data entry, credit control, and chasing subjectivities when required
• Work with underwriters to place insurance that balances quality, coverage, and price
• Process data promptly and accurately on relevant systems to support client service and internal processes
• Maintain accurate and timely documentation for clients, ensuring proper organisation of records
• Conduct due diligence/sanctions checks in line with company procedures
• Adhere to company policies, procedures, and obtain required authorisations
• Foster and nurture positive relationships with colleagues and external contacts
• Provide support and assistance to senior colleagues and/or their clients on request
• Deal with or refer client enquiries, renewals, and mid-term adjustments

Benefits

• A career that you define
• Diversity and inclusion initiatives
• Support for personal and professional growth
• Flexible working hours
• Hybrid working options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed