This role leads end-to-end client implementations on the Cornerstone platform, while also providing post-implementation/sustainment support, help desk services and ad hoc client assistance. The position coordinates closely with both the client and internal teams to deliver on-time outcomes, manage scope and ensure overall client satisfaction. This role will require subject matter expertise and will be looked upon as growth leader within the Business Strategic & IT Consulting Sector of the Federal Civilian Business Unit. This is a remote position, working from home/co-working space with occasional onsite meetings supporting client across the US. Clients are predominately commercial companies and US State/Local government with a pipeline of Commercial, State/Local government and US Federal government agencies. This position can be located at any CGI office in the U.S, preferred location is Fairfax,VA; however, a hybrid working model is acceptable. Your future duties and responsibilities: - Collaborate with CGI Federal's Implementation Manager to define tasks, set priorities, allocate resources, and establish the Implementation project plan. - Engage the client's project manager to align objectives, timelines, and success criteria. - Maintain weekly and monthly status reports and keep the Smartsheet project plan up to date. - Conduct requirements gathering and documentation. - Host client configuration workshops to validate requirements and finalize the solution design. - Implement the client on the Cornerstone platform. - Perform detailed system configuration. - Produce internal and client documentation, including white papers, presentations, job aids, and standard operating procedures. - Create, review, and deliver system training. - Manage project scope and customer expectations throughout to ensure on-time deliverables and a successful client experience
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Job Type
Full-time
Career Level
Mid Level