Corner Market - Snack Bar Cashier

Valley View Casino & Hotel • Valley Center, CA

83d

About The Position

Responsible for preparing and dispensing food to guests, maintaining necessary stock of related foods and condiments and cashiering for related purchases. Team Member will work under general supervision and rely on limited experience, instructions and pre-established guidelines to perform the functions of the job.

Requirements

• High School Diploma or GED equivalent.
• One year of cash handling experience.
• One year of customer service experience.
• Ability to maintain a food handler’s certificate.
• Ability to read and interpret documents such as instructions, guidelines, policies and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to work with mathematical concepts.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to use commonsense understanding to interpret and carry an extensive variety of instructions in written, oral and/or diagram form.
• Must use good judgment when providing information to guests.
• Must display the ability to maintain positive guest relations at all times.
• Responsible for maintaining a consistent, regular attendance record.
• Conduct all responsibilities in a professional and ethical manner.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Must successfully pass a drug screening test.
• Must be able to successfully pass applicable auditions or skill testing.

Nice To Haves

• Ability to understand oral and verbal communication while using Valley View Casino & Hotel’s communication tools which include but are not limited to radios, cell phones, and or email.

Responsibilities

• Support and uphold the Valley View Casino & Hotel’s Standards of Excellence as outlined in the Team Member Guide to Success.
• Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.
• Greet guests in a courteous and caring manner using personalized service.
• Prepare and dispense food to guests.
• Ensure cleanliness and hygiene of work area in accordance with Company standards.
• Maintain stock of all necessary related food supplies.
• Refill and stock condiment and dining ware.
• Participate as a team member with supervisors and all other pertinent company Team Members in ensuring an efficiently run operation.
• Maintain count and balance of bank at the beginning and end of each shift.
• Handle all cash, credit card and/or comp purchases at assigned station.
• Demonstrate a high level of service delivery; prioritize guest needs and deal with service failures.
• Perform other duties as assigned by Restaurant Manager.
• Adhere to performance standards, company policies and procedures, as they relate to the department.

Benefits

• Native American hiring preference applies.

What This Job Offers

• Education Level: High school or GED