Core Trainer, Tulsa - Full Time (2302)

About the position

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview: The Core Trainer will assist with the on-boarding and job task-based training of Seasonal and Core Colleagues.

Responsibilities

• Support Core/Seasonal Colleagues in assigned department/function learn essential job tasks to successfully perform all job tasks.
• Complete Training checklist and follow up to ensure that the Colleague completes training period.
• Perform frequent random checks of orders processed and correct incorrect practices.
• Observe, minimize errors, and assess job tasks and re-train Colleagues as needed.
• Assist Supervisors and Managers in addressing any questions/issues for their specific area.
• Greet Colleagues on their 1st day of employment, conduct building tours, Time clock and Reliability expectations.
• Communicate issues/concerns to People Leader(s) or Shift/Functional Director as needed.
• Act as a point person to assist Colleagues with any questions on process/functions, etc.
• Promote area/facility safety policies and identify and communicate any safety hazards with Colleagues and management.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Requirements

• No education requirements.
• 1-2 years of related experience.
• Ability to communicate work processes to team members.
• Excellent interpersonal skills.
• Demonstrated ability to positively impact team success.
• Demonstrated problem-solving and decision-making skills.
• Ability to make sound decisions and manage several processes in a fast-paced environment.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.