Core Sales Representative

Pavion

17h•Onsite

About The Position

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. They bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries, specializing in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Pavion is seeking a talented and motivated Core Sales Representative to join their security business unit in Tampa FL. This role is responsible for driving recurring service revenue by selling service agreements, maintenance plans, and upgrades to commercial customers with installed security, fire, and life safety systems. The position focuses on building long-term customer relationships while ensuring customers maintain compliant, reliable, and fully supported security systems. The role works closely with operations, service technicians, and account management teams to identify service opportunities, improve customer retention, and increase recurring monthly revenue (RMR).

Requirements

3+ years of sales experience in commercial security, fire alarm, access control, or related technical services.
Demonstrated success selling service agreements or recurring revenue programs.
Strong understanding of electronic security systems, service programs, or maintenance contracts.
Excellent communication and relationship-building skills.
Ability to manage multiple opportunities and maintain pipeline discipline.

Nice To Haves

Experience selling RMR-based services in security integration or fire protection.
Knowledge of systems such as access control, intrusion detection, video surveillance, and fire alarm systems.
Familiarity with CRM platforms (Salesforce, Dynamics, HubSpot, etc.).

Responsibilities

Identify and sell service agreements, maintenance plans, and monitoring services to new and existing commercial customers.
Renew expiring service contracts and expand coverage where applicable.
Develop proposals for preventative maintenance, inspection programs, and system upgrades.
Maintain regular contact with assigned commercial accounts to ensure customer satisfaction.
Conduct customer system reviews to identify service, compliance, and upgrade opportunities.
Build long-term relationships with facility managers, property managers, and business owners.
Achieve monthly and annual sales targets for service agreements and recurring revenue.
Identify opportunities to expand services including video monitoring, access control support, managed services, and preventative maintenance programs.
Work with installation and service teams to convert installation customers into long-term service contract clients.
Maintain accurate opportunities, pipeline, and forecasts in CRM.
Track renewal opportunities and proactively engage customers before contract expiration.
Partner with service managers and technicians to ensure proper service delivery.
Coordinate service proposals, inspections, and follow-up with internal teams.
Support cross-selling efforts with installation sales teams.