Core Processes Supervisor

Versiti•Milwaukee, WI

About The Position

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Responsible for the day-to-day operations of the biological blood components area. Under the direction of the Director Product Management, oversees the management of product inventories including the receiving, preparing, packaging, and delivery of products consistent with all regulatory and compliance standards, while meeting customer expectations.. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Requirements

High School Diploma or equivalent required
1-3 years supervisory experience preferred
4-6 years experience in a regulated environment preferred
Demonstrates competencies and experience in core production and or hospital services required
Knowledge and hands on experience in basic donor or patient testing requirements and techniques
Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other technical documents
Ability to produce reports, graphs and communications for senior leadership as requested and within the scope of the position
Ability to apply judgment to address procedural, equipment, customer and staff issues
Excellent communication and interpersonal skills
Demonstrated leadership skills including team building and problem solving
Ability to organize a productive work flow and lead the team to meet departmental goals
Personal Computer (desk top, lap top, tablet) required
General office equipment (computer, printer, fax, copy machine) required
Microsoft Suite (Word, Excel, PowerPoint) required

Nice To Haves

Associate's Degree in science preferred
Knowledge of Good Manufacturing/Laboratory Practices or FDA regulations desired
Experience with continuous improvement systems desired

Responsibilities

Supervises the processing of orders for blood, components, derivative products, and as applicable pharmacy products, consistent with regulatory standards while meeting customer expectations
Coordinates delivery of orders and pickup of samples for diagnostic testing meeting customer expectations
Supervises the management of product inventories throughout department to maintain acceptable available inventory.
Works with other Versiti locations to maximize inventory efficiency
Manages schedules and rotates staff to ensure processes are timely, effective and efficient in a 24/7/365 operation
Ability to work a flexible schedule and take calls as required
Assists staff during times of increased workload or short staffing
Encourages and maintains a culture of respect, teamwork and continuous improvement
Acts as a role model by demonstrating leadership, knowledge, safe practices and problem solving skills
Accountable for staff management to include hiring, performance reviews, discipline and termination according to applicable policies and in collaboration with Human Resources
Regularly meets with staff and effectively communicates and reports progress in meeting departmental goals and objectives
Mentors and coaches staff to develop and maintain staff competence and performance
Ensures instrument preventative maintenance and quality control are performed and documented on time and as required
Assures that errors and deviations are reported, documented, and investigated on-time and according to institutional policy and regulatory requirements
Ability to take calls on off shifts and for weekend/holiday coverage
Develops Versiti wide peer relationships and has the ability to work in a functional group setting
Other duties as assigned
Assists in designing (or optimizing) processes, validations and training protocols
Assists in cross-training to foster an environment of team work between Production and Distribution Departments
Assists with annual budget planning
Performs other duties as assigned
Complies with all policies and standards