Core Operations, Senior Associate

State Street • Sacramento, CA

83d • $52,000 - $84,760

About The Position

As a Senior Associate (Assistant Manager) in the cash settlement team located in Sacramento, you will be an SME responsible for the oversight/review of daily operations and to ensure that all deliverables are reviewed with 100% accuracy. You are also responsible for validating and audit checking deliverables from A2/A1 against agreed client service level agreement (SLA), validity guideline, risk policies & standing operational procedures and to ensure all queries/issues raised by both external/internal parties to the highest quality within the agreed turnaround times. You will need to demonstrate the ability to influence people as well as engage with your peers and managers. You will need to effectively communicate issues identified from auditing and address appropriate actions. This role can be performed in a 4X4 hybrid model, where you can balance work from home and office to match your needs and role requirements.

Requirements

• Degree qualified in English, Banking, Finance, Business, Accounting or related discipline; or relevant work experience in a similar role preferable.
• Ideally 2-3 years’ experience in fund accounting, custody market.
• A good knowledge of fund accounting operational concepts.

Nice To Haves

• Flexible, adaptable and motivated person who is a Team Player and enjoys leading people and dealing with senior stakeholders.
• Capability in oversight daily operations and deliverables.

Responsibilities

• Effectively perform auditing/review work to identify all the issues before delivering to external clients.
• Promptly respond to queries from the client or upstream/downstream internal teams.
• Understand the core offering and ways to increase efficiencies and accuracy in the day-to-day process.
• Ensure that all day-to-day tasks and/or issues/queries raised by internal and external are resolved within agreed time frames.
• Have a high level of understanding of the Client: their SLA, organization, policies & key contacts.
• Identify, initiate and implement operational improvements especially in cost saving, productivity, resolve control gap and risk reduction.
• Ensure risk controls are adhered to standard operation procedure and client specific procedure.
• Establish & build relationships with internal & external communication.
• Assist the manager to perform staff training & development through effective performance reviews and provide feedback to the Account Manager within the team.
• Assist with the manager with daily resource allocation, peak time management in line with overtime governance policy.
• Proactively and well manage procedure, SOP, checklist and change requests.

Benefits

• Generous medical care, insurance and savings plans.
• Access to flexible Work Programs.
• Development programs and educational support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees