Core Non-Default Specialist I
About The Position
The Core Non-Default Specialist will be responsible for the timely processing as well as a variety of functions within the department, such as: disbursements, escrow analysis, ARM adjustments, credit corrections and/or exception reports. As the Specialist, you will ensure that all loan servicing requirements are met as specified by the investor and regulatory agencies. The Core Non-Default Specialist will: Process job functions in accordance with established (Service Level Agreement) SLA Research and analyze consumer accounts in order to respond to inquiries Be responsible for researching the mortgage servicing platform to ensure accurate and timely data is updated on each account Meet outlined production and quality standards Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization’s desired culture and values
Requirements
- Associate’s degree or equivalent work experience
- 1+ years of relevant work experience
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Must have strong business mathematical skills
- Financial Services and, if possible, mortgage industry experience preferred
Nice To Haves
- Financial Services and, if possible, mortgage industry experience preferred
Responsibilities
- Process job functions in accordance with established (Service Level Agreement) SLA
- Research and analyze consumer accounts in order to respond to inquiries
- Be responsible for researching the mortgage servicing platform to ensure accurate and timely data is updated on each account
- Meet outlined production and quality standards
- Perform other related duties as required and assigned
- Demonstrate behaviors which are aligned with the organization’s desired culture and values
Benefits
- Comprehensive Medical, Dental, and Vision
- Paid Time Off Programs including vacation, holidays, illness, and parental leave
- Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
- Retirement benefits, life insurance, 401k match, and tuition reimbursement
- Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
