Core Laboratory Non Clinical Team Lead
About The Position
ESSENTIAL FUNCTIONS: Actively looks for ways to improve the performance of the team that will result in improved quality, customer service, productivity, and a reduction in spending on reagents and supplies, etc. A minimum of 70% of each is focused on continuous improvement. Ensures the quality of testing in area of responsibility. Investigates testing quality issues and implements countermeasures to prevent reoccurrence. Documents abnormal conditions or quality issues and provides feedback to appropriate personnel concerning quality issues. Ensures the development of standard work and the training and development of teammates to standard work. Audits processes to ensure that teammates are following established standard works. Coach teammates if standard work is not being followed and informs Group Leader. Is responsible for supporting the continuous flow of specimens throughout area of responsibility. Ensures point of use storage is maintained, including proper labeling, organization, and communication to Materials Management regarding changes in demand, additions, and deletions. Maintains 5S conditions within area of responsibility to ensure safety and quality standards within the group are maintained. Uses visual control audits as appropriate. Monitor's productivity of team and answers escalations promptly for area of responsibility and other Team Leader's area when appropriate and/or necessary. Provides necessary support for teammates. Performs any necessary troubleshooting of instruments or other equipment items as needed. Communicates effectively and confirms with the teammate that they understand the identified problem before closing out the problem. Covers gaps for a call outs, project time, personnel needs, and any unexpected teammate absence. Informs Group Leader of any personnel situations that may be considered abnormal or extreme. Is a catalyst in launching team building activities and is receptive to trends or changes in team morale.
Requirements
- B.A./B.S. in Biology, Chemistry, or related scientific discipline required.
- A minimum of two (2) to five (5) years of relevant experience, or an equivalent combination of education and experience is required.
Responsibilities
- Actively looks for ways to improve the performance of the team that will result in improved quality, customer service, productivity, and a reduction in spending on reagents and supplies, etc.
- Ensures the quality of testing in area of responsibility.
- Investigates testing quality issues and implements countermeasures to prevent reoccurrence.
- Documents abnormal conditions or quality issues and provides feedback to appropriate personnel concerning quality issues.
- Ensures the development of standard work and the training and development of teammates to standard work.
- Audits processes to ensure that teammates are following established standard works.
- Coach teammates if standard work is not being followed and informs Group Leader.
- Is responsible for supporting the continuous flow of specimens throughout area of responsibility.
- Ensures point of use storage is maintained, including proper labeling, organization, and communication to Materials Management regarding changes in demand, additions, and deletions.
- Maintains 5S conditions within area of responsibility to ensure safety and quality standards within the group are maintained.
- Uses visual control audits as appropriate.
- Monitor's productivity of team and answers escalations promptly for area of responsibility and other Team Leader's area when appropriate and/or necessary.
- Provides necessary support for teammates.
- Performs any necessary troubleshooting of instruments or other equipment items as needed.
- Communicates effectively and confirms with the teammate that they understand the identified problem before closing out the problem.
- Covers gaps for a call outs, project time, personnel needs, and any unexpected teammate absence.
- Informs Group Leader of any personnel situations that may be considered abnormal or extreme.
- Is a catalyst in launching team building activities and is receptive to trends or changes in team morale.
Benefits
- Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
- Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Benefits and more Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
