Core Deposit Systems Administrator

Western Alliance Bank•Las Vegas, NV

1d•$88,430 - $109,000

About The Position

As a Branch Banking Operations Administrator, you'll be responsible for the day-to-day operations of banking systems. You'll work with vendors as needed to handle escalations, system updates, and bank initiatives making sure that requests are followed up in a timely manner. Additionally, you'll collaborate with other systems administrators within Banking Operations, the IT department, and other departments. You'll leverage experience with bank systems such as FIS, IBS, Teller Insight, FCM, SRM, or similar bank systems for medium to large banks to execute initiatives. Support banking applications and their dependencies. This includes requirements gathering, supporting solutions, installation, configuration, administration, designing, building, testing, troubleshooting, and maintaining simple to complex applications. Support solution delivery lifecycle including detailing requirements, and features, collaborating with IT developers, vendors, business teams, and implementation teams, supporting testing efforts, facilitating business testing, and supporting deployment efforts. Participate in the Change Management process for the applications. Review current documentation, including policies and procedures for the applications, and update as appropriate. Involved with support activities for existing solutions, including regular business interactions, and facilitating the delivery of improvements and bug fixes as required. Provide training to Banking System Administrators when needed. Collaborate closely with the wider technology teams to coordinate interdependencies and resolve issues and understand overlaps of teams and applications.

Requirements

5+ years of related experience in Branch Banking Operations, IT--App Support or systems experience within the financial services industry
3+ years experience in application support, professional services, and/or QA
Bachelor's degree or equivalent experience required
Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services
Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Intermediate understanding of incident management processes, including root cause analysis and documentation
Intermediate knowledge of core banking systems, preferably FIS banking core systems including IBS, Teller Insight, SRM, and FTM
Entry level to intermediate experience translating business needs into system requirements and configurations
Entry level to intermediate experience knowledge of problem management processes
Entry level to intermediate knowledge of and experience with lean processes improvement
Intermediate speaking and writing communication skills

Responsibilities

Day-to-day operations of banking systems
Work with vendors to handle escalations, system updates, and bank initiatives
Collaborate with other systems administrators, IT, and other departments
Leverage experience with bank systems such as FIS, IBS, Teller Insight, FCM, SRM, or similar bank systems to execute initiatives
Support banking applications and their dependencies
Support solution delivery lifecycle including detailing requirements, and features, collaborating with IT developers, vendors, business teams, and implementation teams, supporting testing efforts, facilitating business testing, and supporting deployment efforts
Participate in the Change Management process for the applications
Review and update documentation, including policies and procedures for the applications
Support activities for existing solutions, including regular business interactions, and facilitating the delivery of improvements and bug fixes as required
Provide training to Banking System Administrators when needed
Collaborate closely with the wider technology teams to coordinate interdependencies and resolve issues and understand overlaps of teams and applications