Shaw Industries-posted 3 months ago
$100,000 - $120,000/Yr
Full-time • Entry Level
Dalton, GA
Textile Product Mills

The Showpad Administrator will play a key role in managing and optimizing Shaw's enterprise sales enablement platform across Residential, Commercial, and Turf businesses. This role ensures Showpad is an effective, reliable, and easy-to-use tool for sales teams by overseeing content governance, reporting, and analytics while supporting day-to-day platform operations.

  • Upload, update, and organize sales, marketing, and training content within Showpad.
  • Ensure content is tagged, structured, and maintained according to Shaw's standards for easy discoverability by sales partners.
  • Partner with Marketing and Brand teams to align content updates with launches, campaigns, and product releases.
  • Serve as a gatekeeper for content standards, ensuring consistency and quality across Residential, Commercial, and Turf.
  • Manage user permissions and access to maintain platform security and role-appropriate visibility.
  • Support governance efforts by defining best practices for tagging, folder structures, and content lifecycles.
  • Develop and run usage and adoption reports to provide insights on content performance, user engagement, and platform ROI.
  • Partner with Sales and Marketing leaders to measure the effectiveness of Showpad in driving sales productivity and customer engagement.
  • Translate analytics into actionable recommendations for content strategy and training.
  • Provide first-line support for associates and sales teams on platform functionality and best practices.
  • Partner with Enablement and Training teams to build and deliver onboarding and refresher training for Showpad users.
  • Act as the internal SME for Showpad capabilities, staying current on new features and releases.
  • Work closely with Sales, Marketing, Training, and IT to align platform use with business priorities.
  • Support Residential leadership in leveraging Showpad for improved sales efficiency and customer experience.
  • Contribute to enterprise-level initiatives to expand and enhance Showpad adoption across business units.
  • Bachelor's degree or equivalent experience in Business, Marketing, Sales Enablement, or related field.
  • 3+ years of experience in content management, sales enablement platforms, or CRM/technology administration (Showpad experience strongly preferred).
  • Strong analytical skills with the ability to generate and interpret usage and performance reports.
  • Excellent communication, collaboration, and project management skills.
  • Detail-oriented with a strong sense of governance and process discipline.
  • Annual salary savings of $40K-$50K compared to contractor model.
  • Knowledge retained in house, reducing dependency on external resources.
  • Stronger governance, compliance, and security.
  • Embedded across Residential, Commercial, and Turf priorities.
  • Cross functional alignment and enterprise adoption strengthened.
  • Eliminates brand burden, freeing up leaders from weekly admin tasks.
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