Copy of Business Development Manager

COOLER LOGISTICS LLC • Chicago, IL

127d

About The Position

This is a full-time on-site role for a Business Development Manager at Cooler Logistics in Chicago, IL. As a Business Development Manager, you will be responsible for developing and implementing strategies to drive business growth and increase profitability. Your day-to-day tasks will include identifying new business opportunities, building and maintaining relationships with clients, conducting market research, and collaborating with internal teams to ensure customer satisfaction and operational efficiency.

Requirements

• 2 + years experience in the transportation field.
• Strong negotiation and communication skills.
• Ability to analyze market trends and identify potential business opportunities.
• Multimodal knowledge within the logistics industry.
• Ability to work independently and collaboratively.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel as needed.
• Able to work in office full time.

Responsibilities

• Research new leads by utilizing customer databases and customer relationship management software.
• Uncover customer needs while successfully positioning all Cooler services, including but not limited to, truckload, less-than-truckload, and intermodal.
• Foster a team culture that is committed to continuous improvement and quality service.
• Accountable to profit, service, new customer, and volume goals.
• Consult with several levels of decision-makers and buying influences to understand customers’ business challenges and supply chain goals.
• Creating initial customer SOPs during OnBoarding phase.
• Engage in effective negotiation strategies regarding pricing and solutions with the carrier team, staying abreast of customer business changes for opportunity identification.
• Manage conflicts diplomatically, advocate for customer needs within the organization, and align resources for customer priorities.
• Collaborate with CSM teams to create and execute an implementation plan to effectively transition relationship management duties.
• Execute all RFP responsibilities including bid tool understanding, bid expectations and scheduling rate meetings.
• Responsible for coordinating QBRs with team resources including scheduling, deck management, agenda and follow up reporting to management.

Benefits

• Competitive salary.
• Excellent Health, dental and vision benefits.
• Unlimited PTO Policy.
• 401(k) company match.
• Philanthropy events.
• Casual dress code.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level