Federal Reserve Bank of Philadelphia The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware. When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We dedicate more than $1 billion to technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future. Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, on, and more. All brought together in a flexible work environment where you can truly find balance. What You Will Do: Develop conceptual, logical and physical IT engineering designs, that support the infrastructure requirements of varying levels of technical and business application projects. Complete analysis of business requirements, as it relates to technical infrastructure design, and ensure traceability of the design to the business requirements. Assess testing requirements and prepares testing strategies, as well as preparing implementation and transition plans. Performs resolution of complex hardware, environmental software operating systems and subsystems. Oversees problem avoidance actions. Analyzes and revises existing system logic and documentation as necessary. May authorize risk level changes and recommend solutions to minimize and/or prevent system interruption. Evaluates, recommends and selects new software/hardware. Performs change and problem management using standard tools. Ensures conformance and compliance with existing system standards. Measures performance to ensure proper operation. Leads highly technical/complex projects utilizing FRIT/System staff and resources. Follows and ensures adherence to technical standards for programming and design techniques. Trains System technical staff on use of software/hardware tools in accordance with required standards and procedures. Monitors compliance with internal audit requirements and Information Security Manual guidelines. Assist in the deployment of Microsoft Copilot and rollout of Viva (Connections, Engage, Glint) across the organization. Design and implement Viva Connections dashboards with audience-targeted content and resources. Foster community engagement and knowledge sharing through Viva Engage by enhancing productivity and help with adoption ramp up. Consult on Copilot-related AI initiatives (e.g., Security Copilot) and support adoption ramp-up. Build, deploy, and manage custom AI agents across the organization using Copilot Studio and integrate with Microsoft 365 and Power Platform leveraging low-code/no-code development. Provide strategic planning, technical execution, user training, and communication to ensure successful deployment. Support administration, maintenance, monitoring, and backup of messaging and collaboration technologies. Investigate and implement new Office 365 capabilities to enhance collaboration services. Interface with stakeholders across the organization and third-party vendors for problem and change management. Ensure compliance with internal standards, safety practices, and high-quality customer service. Participate in on-call rotation and provide weekend support as needed.