Copilot & AI SME / Analyst

RTX • Richardson, TX

2d • Onsite

About The Position

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. Position Overview: RTX is looking for a Copilot/AI SME responsible for the technical implementation, configuration, and ongoing management of Microsoft 365 Copilot and related AI productivity tools. This role serves as the go-to expert for ensuring secure, scalable, and effective deployment of Copilot across the organization, working closely with other DT departments, cybersecurity, and business stakeholders.

Requirements

• Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience
• 5+ years of experience in Microsoft 365 administration, cloud infrastructure, or enterprise IT.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

• GCC High experience
• Deep understanding of Microsoft 365 services (SharePoint, Teams, Exchange, OneDrive) and Microsoft Graph.
• Experience with identity and access management (Azure AD), data security, and compliance tools.
• Experience with Microsoft 365 Copilot or other AI productivity tools.
• Familiarity administering Power Platform, scripting (PowerShell), and API integrations.
• Microsoft certifications (e.g., MS-102, SC-300, or AI-102) are a plus.

Responsibilities

• Lead the technical setup and integration of Microsoft 365 Copilot within the enterprise environment.
• Ensure proper configuration of Microsoft Graph, Microsoft 365 services, and data connectors to enable Copilot functionality.
• Collaborate with Microsoft and internal teams to manage provisioning and tenant readiness.
• Implement and maintain security controls, data access policies, and compliance configurations for Copilot.
• Work with cybersecurity and compliance teams to ensure responsible AI use and adherence to Global Trade requirements.
• Monitor and audit Copilot usage to detect anomalies or policy violations.
• Liaise with Microsoft support for escalated issues and feature requests.
• Analyze usage data and system performance to identify opportunities for optimization.
• Recommend improvements to enhance user experience, reduce latency, and increase adoption.
• Stay current with Microsoft Copilot updates, roadmap changes, and new capabilities.
• Partner with business units to understand technical requirements and tailor Copilot configurations accordingly.
• Contribute to the development of use cases, templates, and automation workflows.

Benefits

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees