Copier Refurb Technician

Marco Technologies • Urbandale, IA

91d

About The Position

The Copier Refurbish Technician is responsible for triaging, refurbishing, and preparing all used copier equipment for resale, taking care to meet or exceed all established quality assurance standards.

Requirements

• High School diploma and two years of copier service experience; or equivalent combination of education and experience.
• An associate degree preferred.
• Basic mechanical and electronics background/experience preferred.
• Current technical certification in electronics preferred.

Responsibilities

• Perform assembly and setup of equipment utilizing the proper setup checklists, prioritizing based on the setup schedule.
• Troubleshoot any issues that arise during setup utilizing any resource available to ensure proper setup exceeding all established quality assurance standards.
• Test all functions following guidelines set by the setup checklist.
• Clean all surfaces of equipment to acceptable quality assurance standards.
• Perform all necessary administrative functions in ERP system and fill out all applicable documents to support the setup process.
• Move products in and around the distribution centers and to and from off-site storage.
• Accurately and completely follow setup checklist/guidelines.
• Order all parts and supplies needed to perform setup.
• Assist the Copier Setup Technicians with assembly procedures as well as repair of new product when needed.
• Prepare all used product for delivery.
• Accurately maintain documentation and comply with service administrative procedures in a timely basis to include time entry.
• Maintain and promptly clean all workspaces.
• Maintain 85% accountable time including approved training.
• Attend required company and departmental meetings.
• Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.
• Perform other related duties as assigned.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees