Coordinator, Wachholz Innovation & Entrepreneurship Center (WIEC)

Flathead Valley Community College•Kalispell, MT

About The Position

The Wachholz Innovation and Entrepreneurship Center (WIEC) Coordinator provides leadership in the daily operations for a wide range of entrepreneurship and innovation programming and services, including those for the Kalispell Small Business Development Center (SBDC). This position also serves as a supporting role for all Continuing Education programming.

Requirements

Bachelor’s degree and a minimum of two years of professional work experience related to project management and/or event planning; OR, Associate’s degree and a minimum of four years of progressively responsible professional work experience related to project management and/or event planning; OR, An equitable combination of six years of related higher education and relevant work experience
Demonstrated professional communication, diplomacy, customer service, and interpersonal skills
Skill in taking initiative, being proactive, critical thinking, problem analysis and resolution
Ability to work independently
Demonstrated ability to multi-task and perform administrative tasks effectively with frequent interruptions
Experience with budgetary process
Ability to multi-task and manage multiple areas, individuals, projects and priorities
Skill and ability to operate a variety of computer applications including, but not limited to, Microsoft Office, database programs, and interactive team software
Ability to use an electronic communication platform and social media for marketing
Ability to work within policies and procedures of FVCC
Ability to maintain effective and positive professional relationships
Ability and willingness to serve as a representative for the College by interacting appropriately with the public, students, potential students, and the College community
Working knowledge of general office practices and procedures
Ability to follow and issue directions
Ability to work effectively with people from a variety of culturally diverse backgrounds
Ability to maintain regular and acceptable attendance levels
Ability to maintain a high level of confidentiality
Ability to pass a criminal background check
Ability to respond in the event of an emergency

Nice To Haves

Work experience in a startup, innovation and/or educational environment
More than three years of progressively responsible work experience in project management, event planning, and/or course programming
Advanced technical skills with Microsoft applications, Google Suite and database/CRM platforms for developing communication, event schedules, marketing, and reports

Responsibilities

Serves as the initial contact and referring representative for all new customers engaging with the WIEC, establishing a welcoming and professional climate and experience for the Center, with a commitment to responsive and innovative service.
Manages the day-to-day operations of the Center, including staff and facility scheduling, communications, programming and event management, and facility logistics, requiring availability to work early mornings or evenings on occasion.
Maintains the WIEC budget and prepares scheduled reports and data; supports Center fundraising efforts.
Abides by all SBDC rules and regulations regarding data confidentiality and reporting.
Sets up and maintain systems and software tools (CRM, event registration, room booking, communications platforms, etc.) as well as meeting room equipment and technology, with support from IT.
Actively participates in the development of new or improved services and programming - exploring new program and event offerings, evaluating options, and implementing.
Works in collaboration with relevant campus departments to coordinate campus programming and events and develop promotional communication materials and media for all WIEC and SBDC programming.
May supervise and direct the work of employees.
Promotes a culture of leadership within a collaborative, team-oriented environment.
Actively participates in the development of a climate that promotes and supports innovation and efforts to continuously improve services.
Collaborates with team to achieve objectives and to enhance Continuing Education programming, inclusive of the WIEC and SBDC.
Recommends and implements standards and best practices across operations; remains current in practices, trends and research related to areas of assignment
Attends related trainings, workshops, and professional development.
Contributes to a productive team environment.
Cross-trains to perform other departmental and team functions; backfills for other department staff as needed.
Creates and maintains a collaborative and collegial environment with colleagues and maintains effective working relationships.
Maintains professional ethics and confidentiality of community members in accordance with applicable laws and policies.
Advances the mission of FVCC by serving on or convening committees and contributing in the community in college-related activities.
Performs other duties as assigned.