Coordinator - Volunteer Relations
About The Position
This position will assist the Sr. Manager, Volunteer Activities with daily operations of volunteer program and coordinate regional volunteers. Follow up on volunteer opportunity inquiries. Research places to recruit volunteers. Prepare and send out volunteer flyers. Attend various community, business, education fairs, events, services and meetings to recruit volunteers. Schedule, prepare and conduct new volunteer orientation and training classes. Identify volunteers for SAHH training and conduct SAHH Volunteer training. Schedule and perform initial and annual SAHH volunteer competencies. Investigate SAHH Volunteer deviations and perform corrective competencies and retraining when required. Create and distribute volunteer schedule to volunteers. Schedule and coordinate volunteers at drives, donor centers, office and health/volunteer fairs and various other assignments. Track changes, additions and cancellation of blood drives for volunteer schedule and notify volunteers when appropriate. Enter and maintain volunteer information and data in Volunteer Management System inclusive of running various monthly reports. Perform volunteer background checks and follow up on results. Organize and prepare recognition events: book venue, plan agenda, acquire guest speaker, calculate statistics for awards, order gifts/awards, create and send invitations and other tasks as needed. Prepare volunteer service letters Communicate and engage volunteers for retention Attend workshops as needed Makes recommendations to improve business unit practices and processes. Any related duties as assigned.
Requirements
- High school diploma required; college degree preferred.
- 2 – 3 years experience administrative and/or customer service experience preferably in Volunteer Services.
- Working knowledge of computerized systems.
- Knowledge of a variety of software applications (Microsoft Office Suite).
- Strong attention to detail in all work processes.
- Ability to work independently with minimal supervision.
- High level of interpersonal skills to handle a variety of complex issues and situations involving volunteers, groups and/or staff.
- Ability to communicate clearly and with authority, both in writing and verbally, to others in one-on-one or small group settings.
- Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous and friendly manner while demonstrating sensitivity to and respect for diverse populations.
- Ability to work in a strong team environment.
- Any combination of education, training and experience that has supplied the necessary knowledge, skills and experience to perform the essential functions of the job.
Responsibilities
- Assist the Sr. Manager, Volunteer Activities with daily operations of volunteer program and coordinate regional volunteers.
- Follow up on volunteer opportunity inquiries.
- Research places to recruit volunteers.
- Prepare and send out volunteer flyers.
- Attend various community, business, education fairs, events, services and meetings to recruit volunteers.
- Schedule, prepare and conduct new volunteer orientation and training classes.
- Identify volunteers for SAHH training and conduct SAHH Volunteer training.
- Schedule and perform initial and annual SAHH volunteer competencies.
- Investigate SAHH Volunteer deviations and perform corrective competencies and retraining when required.
- Create and distribute volunteer schedule to volunteers.
- Schedule and coordinate volunteers at drives, donor centers, office and health/volunteer fairs and various other assignments.
- Track changes, additions and cancellation of blood drives for volunteer schedule and notify volunteers when appropriate.
- Enter and maintain volunteer information and data in Volunteer Management System inclusive of running various monthly reports.
- Perform volunteer background checks and follow up on results.
- Organize and prepare recognition events: book venue, plan agenda, acquire guest speaker, calculate statistics for awards, order gifts/awards, create and send invitations and other tasks as needed.
- Prepare volunteer service letters
- Communicate and engage volunteers for retention
- Attend workshops as needed
- Makes recommendations to improve business unit practices and processes.
- Any related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
