Coordinator - Volunteer Relations
About The Position
Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe) , which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org . Connect with us on Facebook , X , Instagram , and LinkedIn .
Requirements
- Education: High school diploma required; college degree preferred.
- Experience: 2 – 3 years experience administrative and/or customer service experience preferably in Volunteer Services.
- Knowledge: Working knowledge of computerized systems. Knowledge of a variety of software applications (Microsoft Office Suite).
- Skills & Abilities: Strong attention to detail in all work processes. Ability to work independently with minimal supervision. High level of interpersonal skills to handle a variety of complex issues and situations involving volunteers, groups and/or staff. Ability to communicate clearly and with authority, both in writing and verbally, to others in one-on-one or small group settings. Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous and friendly manner while demonstrating sensitivity to and respect for diverse populations. Ability to work in a strong team environment. Any combination of education, training and experience that has supplied the necessary knowledge, skills and experience to perform the essential functions of the job.
- For applicants who will perform this position in New York City or Westchester County, the proposed hiring rate is $27.00p/hr. to $30.00p/hr. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant’s skills, job-related knowledge, and experience.
- Unless otherwise specified, all posted opportunities are located in the New York or Greater Tri-State office locations.
Responsibilities
- Assist the Sr. Manager, Volunteer Activities with daily operations of volunteer program and coordinate regional volunteers.
- Follow up on volunteer opportunity inquiries.
- Research places to recruit volunteers.
- Prepare and send out volunteer flyers.
- Attend various community, business, education fairs, events, services and meetings to recruit volunteers.
- Schedule, prepare and conduct new volunteer orientation and training classes.
- Identify volunteers for SAHH training and conduct SAHH Volunteer training.
- Schedule and perform initial and annual SAHH volunteer competencies.
- Investigate SAHH Volunteer deviations and perform corrective competencies and retraining when required.
- Create and distribute volunteer schedule to volunteers.
- Schedule and coordinate volunteers at drives, donor centers, office and health/volunteer fairs and various other assignments.
- Track changes, additions and cancellation of blood drives for volunteer schedule and notify volunteers when appropriate.
- Enter and maintain volunteer information and data in Volunteer Management System inclusive of running various monthly reports.
- Perform volunteer background checks and follow up on results.
- Organize and prepare recognition events: book venue, plan agenda, acquire guest speaker, calculate statistics for awards, order gifts/awards, create and send invitations and other tasks as needed.
- Prepare volunteer service letters
- Communicate and engage volunteers for retention
- Attend workshops as needed
- Makes recommendations to improve business unit practices and processes.
- Any related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
