Coordinator - Volunteer Relations

New York Blood Center • Westbury, NY

72d • $27 - $30

About The Position

Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

Requirements

• High school diploma required; college degree preferred.
• 2 - 3 years experience administrative and/or customer service experience preferably in Volunteer Services.
• Working knowledge of computerized systems.
• Knowledge of a variety of software applications (Microsoft Office Suite).
• Strong attention to detail in all work processes.
• Ability to work independently with minimal supervision.
• High level of interpersonal skills to handle a variety of complex issues and situations involving volunteers, groups and/or staff.
• Ability to communicate clearly and with authority, both in writing and verbally, to others in one-on-one or small group settings.
• Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous and friendly manner while demonstrating sensitivity to and respect for diverse populations.
• Ability to work in a strong team environment.

Responsibilities

• Assist the Sr. Manager, Volunteer Activities with daily operations of volunteer program and coordinate regional volunteers.
• Follow up on volunteer opportunity inquiries.
• Research places to recruit volunteers.
• Prepare and send out volunteer flyers.
• Attend various community, business, education fairs, events, services and meetings to recruit volunteers.
• Schedule, prepare and conduct new volunteer orientation and training classes.
• Identify volunteers for SAHH training and conduct SAHH Volunteer training.
• Schedule and perform initial and annual SAHH volunteer competencies.
• Investigate SAHH Volunteer deviations and perform corrective competencies and retraining when required.
• Create and distribute volunteer schedule to volunteers.
• Schedule and coordinate volunteers at drives, donor centers, office and health/volunteer fairs and various other assignments.
• Track changes, additions and cancellation of blood drives for volunteer schedule and notify volunteers when appropriate.
• Enter and maintain volunteer information and data in Volunteer Management System inclusive of running various monthly reports.
• Perform volunteer background checks and follow up on results.
• Organize and prepare recognition events: book venue, plan agenda, acquire guest speaker, calculate statistics for awards, order gifts/awards, create and send invitations and other tasks as needed.
• Prepare volunteer service letters.
• Communicate and engage volunteers for retention.
• Attend workshops as needed.
• Make recommendations to improve business unit practices and processes.
• Any related duties as assigned.

Benefits

• For applicants who will perform this position in New York City or Westchester County, the proposed hiring rate is $27.00p/hr. to $30.00p/hr.
• For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant's skills, job-related knowledge, and experience.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED