Coordinator Surgical/Financial Services | Heart & Vascular | Day Shift | Full-time

UF Health•Gainesville, FL

About The Position

To deliver excellent patient-centered care by ensuring the scheduling, financial, and communication process is complete for patients having major and minor operative procedures. Incumbent is responsible for verifying insurance coverage and benefits, obtaining prior authorizations, preparing, communicating and explaining estimates for multiple services prior to service, identifying and collecting prepayments, in-depth financial counseling and establishment of payment plans, obtaining sponsorship for uninsured, and updating demographic and financial data for UFHP and UF Health System. Independently maintains surgical calendars, effectively manages utilization of scheduled OR time to maximize charges, prioritizes and posts surgical cases, and coordinates multiple special needs for each patient's operative experience to ensure successful outcomes. Participates as the key communicator in the planning, scheduling, communication and educating process between the physician, the patient, and the payor to produce a flawless process. May be required to float to other practices or flex time, as needed, for staffing.

Requirements

High school graduate or equivalent.
Three years of business/financial/physician practice experience required.
Working knowledge of CPT and ICD'9/10 diagnosis coding required.
Four-year degree may substitute for two years of financial/physician office experience.
Associates degree or equivalent course work may substitute for one year experience.
Excellent communication, organization, and problem solving skills required.
Incumbent must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner.
The ability to multitask, prioritize responsibilities, and function in a team environment are necessary attributes of the successful incumbent.

Nice To Haves

EPIC system knowledge preferred.

Responsibilities

verifying insurance coverage and benefits
obtaining prior authorizations
preparing, communicating and explaining estimates for multiple services prior to service
identifying and collecting prepayments
in-depth financial counseling and establishment of payment plans
obtaining sponsorship for uninsured
updating demographic and financial data for UFHP and UF Health System
independently maintains surgical calendars
effectively manages utilization of scheduled OR time to maximize charges
prioritizes and posts surgical cases
coordinates multiple special needs for each patient's operative experience to ensure successful outcomes
Participates as the key communicator in the planning, scheduling, communication and educating process between the physician, the patient, and the payor to produce a flawless process
May be required to float to other practices or flex time, as needed, for staffing.