Baltimore County Public Schools-posted 9 months ago
$106,830 - $161,872/Yr
Full-time • Mid Level
Towson, MD
Educational Services

The Coordinator of Student Support Services is responsible for planning, organizing, and overseeing various student support programs that promote academic access, personal development, and well-being. This role involves coordinating services, resources, and activities aligned to a multi-tiered system of support aimed at helping students cope with challenges, establish and achieve goals, and provide equitable access to services. The position focuses on addressing enrollment, attendance, learning, social, and emotional needs with the goal of following a college career pathway in accordance with applicable state and federal laws and regulations. The Coordinator will also perform other duties as assigned.

  • Oversees the Baltimore County Public Schools (BCPS) counseling and pupil personnel services, including coordinating assignments for counselors, pupil personnel workers, and residency investigators.
  • Provides leadership as a member of the Department of Student Support Services and various system level teams.
  • Provides supervision and supports the appraisal process of counselors, pupil personnel workers, and residency investigators that address academic, emotional, social, and financial needs.
  • Designs and implements professional learning initiatives to enhance service effectiveness.
  • Collaborates with staff in divisions across BCPS to ensure seamless support for students and families.
  • Assesses program effectiveness through analysis of needs, comprehensive planning, and regular evaluation to make data-driven changes to advance services.
  • Prepares and submits reporting for federal and state agencies, ensuring accurate and timely compliance.
  • Maintains student information and records for individuals provided student support services, ensuring data accuracy and confidentiality.
  • Works with BCPS leadership, building administrators, and staff to resolve student, family, and community concerns.
  • Engages community members through maintaining and building strong relationships with community members, professional and parent organizations.
  • Ensures the roles and responsibilities of Student Support Services are implemented in accordance with the school system's policies, procedures, and curriculum guidelines.
  • Coordinates with the Department of Human Resources to interview and select highly qualified Student Support Services team members.
  • Aligns budget planning with BCPS priorities, ensuring appropriate allocation of resources by tracking and monitoring all expenditures.
  • Engages in the appraisal process for student support services providers to support the monitoring of performance and mutual accountability.
  • Maintains collaborative partnerships with local universities to provide opportunities for student interns within the department.
  • Collaborates with central office personnel and school teams to improve instruction through the provision of support.
  • Graduation from an accredited college or university with a master's degree in education, counseling, psychology, social work, or related field.
  • Three years of professional leadership experience in a related area.
  • Experience working with diverse student support service providers within the educational setting to address a variety of academic, emotional, and social challenges preferred.
  • Possession of a Maryland Educator Advanced Professional Certificate in an area appropriate to the assignment with an Administrator I endorsement, or eligibility for a Maryland Educator Advanced Professional License.
  • Thorough knowledge of the provision of tiered systems of support services to students and their families.
  • Skill in utilization of technology to include Microsoft Word, processing, databases, spreadsheets, and related applications.
  • Ability to demonstrate strong leadership, management, and human relationship skills.
  • Ability to demonstrate outstanding organizational, oral, and written communications skills.
  • Comprehensive benefits program including options for medical plans, dental plans, vision, life insurance, flexible spending accounts, disability coverage, and 403(b)/457 plans.
  • Paid holidays, sick, personal business, and bereavement days.
  • Flexible leave options such as FMLA, sick bank, and board approved leaves.
  • Eligible for the Maryland State Retirement System.
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