Coordinator, Strategic Operations

Rivian • Atlanta, GA

4h

About The Position

As the Coordinator, Strategic Operations, Commercial Facilities, you will be responsible for managing day-to-day financial activities that keep Rivian’s commercial facilities operating at the highest standards. In this role, you will oversee daily invoicing tasks, maintenance ticket response, vendor communications, purchase order escalations, while supporting regional team needs and driving operational excellence. You will handle purchase orders from creation to closure, stay in close communication with our finance team on new processes, and ensure the highest level of customer service and support. Additionally, you will provide feedback on operational processes and protocols to continuously improve financial processes.

Requirements

• 0-3 years of experience in facilities maintenance, operations, or a customer-facing role. Budget management experience preferred.
• Strong organizational skills, attention to detail, and accuracy; a self-starter who communicates clearly and can adapt to rapidly changing priorities.
• Ability to work independently, escalate issues appropriately, and communicate quickly and effectively.
• Proven ability to manage and maintain third party vendor relationships.
• Commitment to safety, operational excellence, and delivering exceptional customer service in a fast-paced, dynamic environment.
• Knowledge of CMMS software and the ability to quickly learn new systems (e.g., PO management, design & construction tools).
• Proficiency with Google Suite tools
• Willingness and ability to travel as needed to support business needs.

Responsibilities

• Create both blanket and one-off purchase orders that support the ongoing operations of the maintenance and small works projects teams.
• Receive invoices against all created PO’s in a timely manner that ensures vendors and partners are paid within the communication deadlines.
• Work closely with vendor partners to resolve purchase order and invoice issues; provide consistent and clear communication.
• Partner with finance to deeply understand all protocols and processes relevant to PO management and provide training and education to the rest of the team.
• Collect and organize all relevant documentation to PO creation, maintenance and closure.
• Collaborate with the maintenance team to resolve invoice processing issues within work orders.
• Maintain strong relationships with internal teams and external partners to support a seamless operational environment.
• In partnership with the broader Strategic Operations team, implement programs and procedures to ensure facilities and properties are operating at their best..
• Perform ad hoc strategic operations projects as identified by the Sr. Manager, Strategic Operations

Benefits

• Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees