Coordinator Station Operations

JetBlue Airways Corporation•New York, NY

4d•$21•Onsite

About The Position

The Coordinator Station Operations is responsible for all facets of station coordination/communication. The position requires quick thinking and an in-depth knowledge of overall station operations. The Coordinator must display an intense desire to satisfy our internal customers: Flight, Inflight, Airports, Ground Operations, Maintenance, business partners, and System Operations.

Requirements

High School Diploma or General Education Development (GED) Diploma
At least eighteen (18) years old
One (1) year of JetBlue, prior airline experience, or experience in transportation or logistics roles involving real-time coordination and decision-making (e.g., train/bus dispatch, port operations, freight logistics)
Ability to work all shifts including weekends, holidays and irregular operation
Working knowledge of Microsoft Office suite software such as Word/Excel/PowerPoint
Strong verbal and written communication skills
Ability to multi-task and prioritize tasks
Ability to work under minimal supervision and in a team environment
Outstanding attention to detail
Ability to learn new technology and operating systems
Depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways’ insurance standards
Where applicable, required to obtain and maintain United States Customs Clearance
Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
Available for overnight travel (10%)
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship
For internal candidates, good standing in attendance, performance and safety

Nice To Haves

Military experience in aviation operations, airfield management, or related fields
Participation in structured aviation internships, ramp tower shadowing, or Air Traffic Control (ATC) internships
Completion of 32 or more college credits in an aviation-related field (e.g., aviation management, airport operations, aeronautical science)
Prior operations department experience
Familiarity with weather reading
Highly organized and focused

Responsibilities

Responsible for ramp control (where applicable) - coordination of aircraft movement with Aircraft Ground Reposition (AGR), other airlines and the Federal Aviation Administration tower
Accepts in-range calls and communicates info/requests via radio or other means to all departments
Obtains and communicates fuel loads to business partner
Monitors Sabre Interact, Movement Control, Flight Explorer and other necessary programs in order to support the on-time departure of our flight schedule
Communicates crucial information to System Operations and all departments
Monitors and communicates connection issues, payload restrictions, customer disturbances, and any other abnormalities
Updates information into Movement Control to Flight Information Display Screens
Dissects and determines root or extenuating cause on flight delays and then enters delay coding/comments
Irregular operations management
Facility maintenance and security communications
Field Conditions Report updates throughout the day
Data collection for billing purposes
Other duties as assigned