Coordinator Sales Gallery

Marriott Vacations Worldwide

2d•$21•Onsite

About The Position

Hyatt Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Hyatt hotel properties to promote the Hyatt Vacation Club Destinations® Program. What you will do? Work as a member of the Guest Services Department supporting several aspects of the Sales and Marketing Operation including Reception Desk Operations, Tour Desk Operations, Pre-Arrival Operations, Lobby Greeter and Arrival Experience Operations. Facilitate Sales Executive line rotation to maximize sales efficiency. Assist with research and follow up on referrals to ensure cost effective gifting process. Promote awareness of brand image internally and externally. Enter Hyatt Rewards information into appropriate software for tour arrivals. Assist with research of owner reservations to ensure timely and cost effective resolution. Report accidents, injuries, and unsafe work conditions to manager. (Hourly compensation $21.05) Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Where meaningful moments are made together. Our associates want more than fulfilling work. Like our Owners, Members and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Great vacations are the embodiment of a life, fulfilled. Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company. While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers. Join us on our journey. FOR A LIFE FULFILLED. Creating vacations that move you. 20,000+ Associates worldwide Vacation Ownership 7 Iconic Brands Approximately 120 Vacation Ownership Resorts 700,000+ Owner families 90%+ Guest satisfaction score Exchange & Third-Party Management More than 3,200 affiliated resorts in over 90 countries and territories Approximately 1.6 million exchange network members

Requirements

concierge and customer service experience
outgoing personalities
financially motivated

Responsibilities

Work as a member of the Guest Services Department supporting several aspects of the Sales and Marketing Operation including Reception Desk Operations, Tour Desk Operations, Pre-Arrival Operations, Lobby Greeter and Arrival Experience Operations.
Facilitate Sales Executive line rotation to maximize sales efficiency.
Assist with research and follow up on referrals to ensure cost effective gifting process.
Promote awareness of brand image internally and externally.
Enter Hyatt Rewards information into appropriate software for tour arrivals.
Assist with research of owner reservations to ensure timely and cost effective resolution.
Report accidents, injuries, and unsafe work conditions to manager.
Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards.
Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time.
Perform other reasonable job duties as requested by Supervisors.