Coordinator, Retail

AMB Group, LLC•Atlanta, GA

About The Position

This position provides fast-paced support and assistance to the retail department for Mercedes-Benz Stadium, Atlanta Falcons, Atlanta United and the new NWSL club. The retail businesses include but are not limited to eCommerce, Atlantic Station and Mercedes-Benz Stadium stores as well as large-scale 3rd party events.

Requirements

1-2 years of retail experience, preferably in sports
Bachelor’s degree in related field
Knowledge of the NFL and MLS
Must be able to work nights, weekends and holidays for select Atlanta Falcons, Atlanta United, Mercedes-Benz Stadium 3rd party events and NWSL club events as needed

Responsibilities

Product Development
Leverage fresh, forward-thinking concepts from sports merchandise to drive product development.
Establish annual planning timelines and calendars for custom collections across all clubs.
Develop and implement processes for continuous product refreshes and generic creative design initiatives.
Attend cross-functional meetings to align creative, marketing, logistics, social, retail, and operations.
Source merchandise across multiple licensees to expand seasonal and evergreen assortments.
Coordinate order deliveries, freight tracking, and sample management.
Oversee purchase order creation and verify receipt of merchandise with Fanatics.
Track product timelines and shipping status; adjust PO start/cancel dates as needed.
Coordinate billing processes and distribute departmental invoicing breakdowns.
Lead all payments of invoices from outside vendors to ensure all departments receive them in a timely manner
Develop launch plans including unit distribution, timelines, and campaign strategy.
Retail Operations
Develop comprehensive game-day notes for each event for retail operations team, aligning key internal details.
Lead retail operations for 3rd party events (concerts, high-traffic stadium events) from conception to actual event day
Manage pre-event preparation for all concerts and 3rd party events and work select events
Create retail location summaries and post-event (after-action) decks highlighting major issues across all events.
Improve delivery accuracy through enhanced communication workflows with stadium operations.
Remain in constant communication with licensees in regard to deliveries
Responsible for project management tracking on Mondays.com for all product launches and special projects
Manage signage orders and coordinate pickup with third-party vendors.
Assist with producing Atlantic Station player events and attending these events
Participate in events and recommend operational improvements for retail execution.
Manage Mondays.com boards for retail calendar, social calendar and graphics
Work with creative on photo shoots & graphics packages for eCommerce
Research retail best practices across all leagues for social media
Track sell throughs of all custom collections and league-wide initiatives
Lead AMBSE new employee box and backpack ordering logistics
Retail Marketing & Reporting
Partner with marketing and sponsorship teams to execute player appearances and events.
Assist with promotional calendar, holiday sales and gift with purchase programs for in-venue and eCommerce
Refresh in-store signage and maintain up-to-date promotional merchandising.
Assist with social media strategy and track retail social posts
Report sales performance across launch milestones
Conduct year-over-year collection sell-through analysis.
Analyze sales by location and product category to identify top performers.
Create comprehensive recaps covering marketing, social, digital and sales performance.
Plan and manage monthly and holiday promotional activations.
Oversee in-store merchandising refreshes and signage rollouts.
Track key e-commerce KPIs through retail and affiliate links.
Work with data analytics team on ad hoc retail reporting as needed
Assist with reporting after each Falcons game and United match
Manage Atlantic Station retail sales reports
Assist with monthly AMBSE report for executive team
Project & Order Management
Manage internal merchandise orders across Nike, adidas, and custom collections and manage distribution and logistics
Maintain workflows, timelines, projects and priorities using Monday.com boards.
Manage Falcons and Atlanta United retail initiative calendars.
Monitor and reconcile open vendor orders.
Manage signing day ordering, distribution and logistics for all teams
Build seasonal production schedules and recurring inventory planning.
Delegate order execution responsibilities and manage workload allocation.
Create post-event recaps and operational reviews.
Build and execute employee retail incentive and discount programs (40–50% off).
Grow vendor partnerships supporting corporate retail programs.
League & E-Commerce Collaboration
Lead execution of league retail initiatives in alignment with NFL, MLS and NWSL guidelines.
Align club retail launches with NFL, MLS & NWSL eCommerce platform rollout.
Partner with licensees to review seasonal product assortments and capabilities.
Lead MLS Licensee Portal management and seasonal submissions.
Create and distribute retail tracking links for e-commerce launches.
Identify new product and licensing opportunities and align with Fanatics.