Coordinator Recertification

Metrocare Services•Dallas, TX

11h

About The Position

GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Recertification Coordinator is responsible for all housing program recertification including annual and during program changes.

Requirements

High school Diploma
Minimum 2-4 years experience in a customer service or administrative work.
Basic math skills required. Ability to understand and analyze financial data. Ability to calculate figures and amounts to accurately report financial data
Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources.
Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.

Responsibilities

Coordinates annual program recertifications for all Housing and Urban Development (HUD) programs.
Calculates financial data to determine eligibility for federal assistance.
Reviews leasing terms and researches comparable properties to determine reasonable rent rates.
Inspects apartment units to ensure habitability standards are met.
Communicates maintenance issues with property if units fail habitability inspection.
Creates and delivers monthly recertification reminder letters.
Locates new properties for participants transfer properties.
Completes transfers for participants relocating due to eviction, voluntary relocation, and non-renewal of lease.
Calculates during program financial changes for participants.
Updates Homeless Management Information System (HMIS) for each participant.
Creates payment requests and coordinates payment with Finance department.
Manages HMIS database and responsible for creating annual and ad hoc reports.
Liaises with Leasing Coordinator to maintain program capacity at 95% or better.
Develops and maintains relationships with properties and partnering agencies.
Ensures statistics and reports are accurate and readily available for program capacity and compliance at all times.
Ensures all files are complete and compliant under HUD guidelines for each participant.
Performs other duties as assigned.