About The Position

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position. The project manager for performance excellence will support a portfolio of process improvement, program development, and patient and family centered care initiatives for Children's hospital. The project manager will also manage organization and operational enhancement initiatives. This position will collaborate with multi-disciplinary teams and lead cross-functional projects.

Requirements

  • Bachelor's degree in business, Industrial Engineering, or healthcare-related field.
  • Ability to handle and maintain confidential information.
  • Ability to work well under high stress conditions.
  • Ability to work independently or cooperatively as a team member.
  • Ability to adapt to various workloads and assignments.
  • Ability to work with multi-disciplinary groups.
  • Must have reading and comprehension ability.
  • Must be able to type.
  • Possess good oral and written communication skills.
  • Ability to prioritize tasks.
  • Ability to work in a fast paced and rapidly changing environment.
  • Must be flexible.
  • Ability to sit for extended periods of time.

Nice To Haves

  • Master's degree in business, Industrial Engineering, or healthcare-related field.
  • Certified in a Project Management Program such as Lean/Six Sigma.
  • CPHQ Certification.

Responsibilities

  • Manage multiple projects throughout their life cycle.
  • Round and conduct observations as needed for continuous improvement initiatives.
  • Lead and/or participate in core meetings.
  • Coordinate and conduct data analyses from Vizient, Press Ganey, Tableau, EMR, and other data sources.
  • Provides technical support to performance improvement teams on the use of lean tools, coaching, and data analysis.
  • Serve as a resource for education and training regarding internal process improvement and family/patient experience.
  • Develops project approaches and prepares detailed work plans for completion of projects utilizing project charters.
  • Utilizes lean or other methodologies to analyze organizational systems and processes, to make recommendations for operational improvements, and to coordinate the implementation of changes.
  • Coordinates and supervises the work of process improvement teams.
  • Prepares and gives presentations to various levels of staff, management, senior leadership, etc at the organization.
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