COORDINATOR, PREMIUM CLIENT SERVICES

Hollywood Park • Inglewood, CA

405d • $52,000 - $54,080

About The Position

The Coordinator of Premium Client Services at Hollywood Park is responsible for the administration and support of premium client services at SoFi Stadium and Hollywood Park. This role involves managing event suite rentals, assisting with the sales process, and coordinating special events for premium clients. The coordinator will work closely with the premium sales and service team to ensure exceptional client experiences and support the overall objectives of the department.

Requirements

• Bachelor's Degree or equivalent is strongly preferred.
• Prior sports sales/service industry or equivalent experience is preferred.
• Strong team-oriented work ethic.
• Excellent interpersonal, verbal and written communication skills.
• Excellent time management and organizational skills.
• Ability to work well within a team environment.
• Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint.
• Previous working experience with Microsoft CRM and TM Archtics is a plus.
• Experience with DocuSign or related electronic signature software is a plus.
• Able to work flexible hours (including evenings, weekends, and holidays).
• Proven track record in relationship building and networking skills.
• Coachability and a positive attitude.

Nice To Haves

• Experience in the sports industry.
• Familiarity with event management software.

Responsibilities

• Assist in the coordination of special events for premium clients and C-level prospects to aid in new business development.
• Develop and organize the 365-service platform through suite/conference room reservations on non-event days by confirming stadium access, security, parking, AV, F&B, etc.
• Assist in the development and creative process for client gifting and engagement.
• Manage single event suite rentals in executing all aspects of the client experience & serve as the main point of contact for all rental clients.
• Organize and maintain accurate inventory of event suite rentals.
• Provide administrative support to the premium sales & services team.
• Fulfill client requests and questions in a professional and courteous manner via email, text, phone and face-to-face interaction.
• On event days, manage service standards for assigned suite and club areas.
• Collaborate with Team & SoFi Stadium entities to ensure successful event execution.
• Support suite sales team through prospecting events and develop ways to engage with potential new clients.
• Attend most NFL football games and other events to engage with suite owners and support service team.
• Participate in all other projects, as assigned, to support the premium sales & services department objectives.

Benefits

• Competitive hourly wage of $25 - $26/hour.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree