About The Position

The Coordinator, Pharmacy Operations & Regulatory Affairs is a pharmacist leader responsible for building and sustaining a high-reliability operating model for our Lakeland pharmacy. This role partners closely with the Director of Pharmacy, fulfillment leaders, Quality, Compliance, and Technology to strengthen operational governance, SOPs, accreditation readiness, controlled substance program safeguards, and new program launch execution. This position is designed for an execution-oriented leader who can translate “what good looks like” into practical workflows, documentation, training, and measurable outcomes—while driving cross-functional projects that continuously improve quality, compliance, productivity, and scalability. Onsite - KEP / Hybrid per Business Needs

Requirements

  • PharmD (or equivalent) and active pharmacist license in good standing; ability to obtain/maintain additional licenses as needed.
  • 5+ years of experience in pharmacy operations, quality/compliance, fulfillment, specialty, mail order, or other regulated high-throughput environments.
  • Demonstrated success leading cross-functional initiatives: SOP implementation, accreditation readiness, inspection preparedness, CAPA/change control, or operational transformation.
  • Strong executive presence and ability to communicate clearly with frontline staff through senior leadership.
  • Highly organized with strong documentation practices and operational rigor.
  • Operational excellence mindset: standard work, visual management, practical controls, and sustainable adoption.
  • Strong writing and editing skills (SOPs, work instructions, training materials).
  • Investigative rigor: root cause analysis, CAPA quality, and prevention-oriented thinking.
  • Ability to translate regulatory requirements into workable, efficient workflows.
  • Comfortable operating in ambiguity and building structure where none exists.

Nice To Haves

  • Experience supporting accreditation programs (e.g., URAC, NABP) and responding to audits/inspections.
  • Exposure to controlled substance program development and/or high-accountability inventory controls.
  • Experience in multi-site or multi-state pharmacy environments
  • Familiarity with fulfillment automation environments and operational validation approaches.
  • Prior PIC, delegated PIC, or formal leadership responsibility in regulated pharmacy operations.

Responsibilities

  • Operational Optimization & Best Practices
  • SOP Governance, Documentation & Training
  • Quality, Accreditation & Inspection Readiness
  • Controlled Substance Program Development & Management
  • Program Buildout & Launch Support (Including White-Label / Client Programs)
  • PMS, Automation, & Workflow Validation
  • Cross-Functional Leadership & Communication

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Ph.D. or professional degree

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