Coordinator - Patient Access Team-Pre-Service-Full time
About The Position
At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home. In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times - the nation's most prestigious award for nursing excellence. Want to learn more about MercyOne Dubuque? Click here: Find a Location Dubuque, Iowa (IA), MercyOne Dubuque Join the MercyOne Family! We are looking to hire in our Patient Access Dept! Purpose Provides oversight & support of the workflow & functions in accordance with level of experience, education & standards. Assumes an expanded role & increased responsibility including delegating to others. Participates in the development of & the process improvement of policies & procedures. Works closely with leadership to maintain efficient & effective operations to ensure quality in daily operations. May partner with leadership with the selection, orientation & performance feedback of the team. Works cooperatively to ensure that key customer needs are being met & achievement of operational & performance goals.
Requirements
- High school graduate or equivalent / GED
- Minimum of three (3) years experience with competency in patient access, pre-service & / or registration experience.
- Ability to obtain a national certification in HFMA CRCR & / or NAHAM CHAA within one (1) year of hire.
Responsibilities
- Provides oversight & support of the workflow & functions in accordance with level of experience, education & standards.
- Assumes an expanded role & increased responsibility including delegating to others.
- Participates in the development of & the process improvement of policies & procedures.
- Works closely with leadership to maintain efficient & effective operations to ensure quality in daily operations.
- May partner with leadership with the selection, orientation & performance feedback of the team.
- Works cooperatively to ensure that key customer needs are being met & achievement of operational & performance goals.
Benefits
- Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
