Breaktime United-posted 4 days ago
$60,000 - $75,000/Yr
Full-time • Entry Level
Hybrid • Boston, MA

The Coordinator of Workforce Placements, a hybrid role (3 days/week in person) , is a young adult first, highly organized, and strategic relationship builder who is driven by creating equitable access to opportunity. This individual is skilled in using data and individualized coaching to match young adults with meaningful placements, ensuring their voices guide the process while proactively managing partner expectations to cultivate an empowering, successful transitional employment experience.

  • Transitional Employment (“Liftoff”) Placement Coordination (40%) Facilitate Associate Liftoff Placement Planning by conducting individual meetings and leveraging associate voice, intake summaries, and data-driven insights (including skill-gap analysis) from the Young Adult Services and Training teams to create optimal placement plans. Coordinate the full placement lifecycle, including vetting the associate against host site criteria; initiating partner outreach; managing the interview process and finalizing placement logistics; and conducting placement-specific preparation sessions with Associates prior to their start date. Incorporate associate voice, intake summary, & input from Young Adult Services/Training team members, to determine Liftoff placement plans. Co-lead Liftoff Orientation sessions for associate cohorts
  • Monitoring & Management of Liftoff Placements (30%) Schedule & facilitate standard host site partner check-ins during 3-month transitional employment placements Facilitate Associate performance with the Young Adult Services Team to troubleshoot partner concerns and support associates to improve work performance Coordinate the placement completion and transition process, ensuring a formal debriefing and a smooth handoff to Stable Orbit. Facilitate Associate Recalibration process by co-developing Recalibration Plans (Performance Improvement plans) with Associates and the Young Adult Services team based on host site feedback of associate job performance. Communicate/escalate associate, partner, and/or Breaktime staff placement-related concerns to the Manager of Workforce Partnerships. Co-manage the weekly payroll approval process for Associates.
  • Liftoff Management & Retention (20%) Assist with sourcing/tracking of transitional employment (“Liftoff”) host site partner prospects in Greater Boston and beyond Conduct active outreach to new partner prospects (in person, via email, by phone) Co-facilitate introductory meetings with prospective partners Support the partnership onboarding process Lead host site supervisor orientation sessions Co-plan Partner Gratitude events (min. 2x/year) Conduct site visits to host site partners Collaborate with the Communications team to execute social media campaigns for partner retention and recruitment.
  • Program Operations & Administrative Responsibilities (10%) Collaborate with HR/Operations teams to facilitate & troubleshoot associate payroll & partner invoicing Ensure thorough documentation of all calls, meetings, emails, texts, and notes in the Salesforce Database Conduct Associate Exit Interviews/Surveys immediately following placement completion to gather feedback on host site quality and program support. Track, analyze, and report on key placement success metrics (e.g., completion rates, associate satisfaction) to support the Manager of Workforce Partnerships in identifying trends and informing matching strategies. Other duties as assigned.
  • Bachelor’s Degree in human services, education, communications, nonprofit management, or business.
  • At least two years of experience in workforce development, career services, or case management (preferably with young adults), or equivalent lived experience with housing insecurity.
  • Relationship Management: Proven ability to build and maintain long-term professional partnerships through confident facilitation, B2B outreach, and excellent written/verbal communication.
  • Community Engagement: Ability to travel for partnership prospecting and engagement events, with flexibility to work outside traditional 9 am to 5 pm hours.
  • Youth Development: Strong understanding of trauma-informed, strengths-based principles to coach young adults on work performance and proactively troubleshoot associate-related challenges.
  • Project Management: Exceptional organizational skills with the ability to self-prioritize and manage multiple complex timelines (placements, cohorts, onboarding) in a fast-paced environment.
  • Problem Solving: Solution-oriented approach to operational hurdles, including payroll and host site concerns.
  • Technical Proficiency: Proficient with Google Workspace and data collection/analysis.
  • Experience with Salesforce is preferred
  • unlimited paid time off
  • Summer Fridays
  • summer and winter break closures
  • 401 (k) matching
  • health, dental, and vision insurance
  • Flexible Savings Accounts
  • flexible hybrid work
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