Bucks County Community College-posted about 1 month ago
Full-time • Mid Level
Onsite • Newtown, PA
251-500 employees
Educational Services

Bucks County Community College is seeking a Coordinator of Records and Registration to support the daily operations of registration, academic records, and enrollment services with a focus on accuracy, compliance, and student-centered service. In this role, you will oversee essential functions such as enrollment verification, midterm grading, and special program registration, all while ensuring compliance with FERPA and institutional policies. In addition, you will help maintain efficient and responsive service across all student communication channels, supporting students and staff with professionalism and care.

  • Serve as a primary contact for student registration, including responding to inquiries, troubleshooting issues, assisting with course schedule changes, and staffing registration events.
  • Provide registration and enrollment assistance for special populations, including senior citizens, guest students, and other non-traditional programs.
  • Coordinate registration processes for special programs or non-credit to credit pathways.
  • Process document requests, including internal and external enrollment verifications (e.g., Clearinghouse, employer requests, loan deferment requests), record releases, official letters, transfer reports, and subpoenas, in accordance with college policy and FERPA.
  • Oversee enrollment verification processes and midterm grading, including teacher-initiated withdrawals and reinstatements.
  • Assist with degree audits, changes of major, program/course substitutions, and prerequisite or placement testing waivers.
  • Participate in process improvements and collaborate with campus partners to support registration and records workflows.
  • Perform other duties as assigned.
  • Bachelor's degree required.
  • Minimum of 3 years of experience in a registrar's office or similar student services area in higher education.
  • Working knowledge of FERPA and records compliance in an academic setting.
  • Experience with student information systems (e.g., Workday Student) and document imaging platforms (e.g., Perceptive Content or similar).
  • Strong organizational skills with excellent attention to detail and ability to manage multiple priorities.
  • Exceptional customer service and interpersonal communication skills.
  • medical
  • dental
  • vision
  • prescription plans
  • 403B pension plan
  • life insurance
  • short & long-term disability
  • generous paid time off
  • tuition waivers
  • tuition assistance
  • wellness center
  • cafeteria
  • free parking on a beautiful Bucks County campus
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