ZOLL Medical Corporation-posted 4 months ago
Full-time • Entry Level
Miami, FL
1,001-5,000 employees

Field based position responsible for increased levels of revenue attainment and resolution of cases involving continuing provision of ZOLL products/services with physicians, other healthcare professionals and support staff. The role involves visiting ZOLL customers and accounts in the field to ensure continuity of provision of ZOLL’s medical devices for clinically appropriate cases. The position requires determining independently and working collaboratively with office staff/healthcare providers to bring patient’s case to the staff’s attention as appropriate, including prioritizing competing objectives based on independent clinical acumen and knowledge of ZOLL’s medical devices. The individual will utilize individualized analysis and the Plan of Care to proactively make providers aware of patient’s next level of care and how ZOLL’s medical devices may play a role. The role also includes collaborating with ZOLL TM/RM to ensure that a patient within a geography is receiving the appropriate level of service with minimal disruption, managing the follow-up process, maintaining working knowledge of potential clinical and other value propositions based on ZOLL products and services, and ensuring timely processing of required documentation.

  • Visit ZOLL customers and accounts in the field to ensure continuity of provision of ZOLL’s medical devices.
  • Determine independently and work collaboratively with office staff/healthcare provider to bring patient’s case to the staff’s attention.
  • Prioritize competing objectives based on independent clinical acumen and knowledge of ZOLL’s medical devices.
  • Utilize individualized analysis and the Plan of Care to make providers aware of patient’s next level of care.
  • Collaborate with ZOLL TM/RM to ensure appropriate service levels for patients.
  • Manage the follow-up process with other departments to drive efficiencies.
  • Maintain working knowledge of payor requirements to increase reimbursement payments.
  • Provide ongoing education and training to hospital and office staff on medical device order requirements.
  • Achieve and maintain acceptable performance metrics.
  • Comply with Standard Operating Procedures and maintain knowledge of applicable healthcare regulations.
  • Participate in departmental projects and special tasks as assigned.
  • High School Diploma / GED required.
  • Bachelor's Degree from a four-year college or university or equivalent combination of education and experience in sales.
  • Healthcare/Medical Device (Clinical or Billing) experience preferred.
  • Ability to navigate Hospital and Clinic/Practice environments.
  • Ability to proactively plan and work autonomously.
  • A high sense of urgency and flexibility to one’s schedule.
  • Superior organizational skills with the ability to multi-task.
  • Problem solving mentality, while being accountable for each task.
  • Proficient working knowledge of MS Office and Customer Relationship Management systems.
  • Effective team player who is also capable of working independently.
  • Must have a valid driver's license.
  • Opportunity to impact people's lives.
  • Work in a fast-growing company with a commitment to innovation.
  • Join a culture that values self-motivation and an entrepreneurial spirit.
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