Coordinator of Membership and Community Engagement

The University of Oklahoma • Norman, OK

21h

About The Position

The Coordinator of Membership and Community Engagement administers the museum’s stewardship program, identifies and implements strategies to manage and grow membership, migrates members to increased levels of support, organizes member and donor events, and in partnership with the OU Foundation may assist in coordinating philanthropic initiatives, developing innovative strategies to generate increased annual gifts, sponsorships and partnerships, and developing and writing grant applications to achieve sponsorship, partnership and annual and/or strategic goals and institutional priorities. In partnership with the OU Foundation, they are responsible for building a culture of philanthropy at the Museum and broadening and diversifying the museum’s base of supporters. They will be a strategic, creative thinker, and committed to and enthusiastic about natural and cultural history and have a demonstrated ability to work collegially with the Director, Board members, OU Foundation, members, other stakeholders, and work within a team environment. The Coordinator of Membership and Community Engagement reports to the Assistant Director.

Requirements

• Bachelor’s degree, AND : 12 months of relevant experience
• Equivalency/Substitution : Will accept 48 months of related experience in lieu of the Bachelor's degree for a total of 60 months.
• Detail oriented for accuracy of data and information.
• Able to communicate and build rapport quickly with members and donors, students, faculty, and staff.
• Able to produce reports and complete work within deadlines.
• Able to work well with interdepartmental teams and initiatives.

Nice To Haves

• Bachelor’s degree in communications, Marketing, Business, or a related field.
• Experience in member stewardship for a museum or other membership-based organization, grant or professional writing, or community philanthropic initiatives working in a museum, nonprofit, cultural, educational, or similar public institution.
• Experience in developing effective and persuasive print and digital membership, sponsorship, and gift marketing and communication assets that articulate the mission and programs.
• Experience using resources to identify grant-making prospects and funding opportunities and demonstrated success in developing and writing grants, proposals, and applications, and in securing grants and contributed support from various constituencies, including existing and potential members, sponsors, donors, and community partners.
• Experience in networking, interpersonal, and relationship-building, and the ability to collaborate effectively and develop relationships with members, donors, prospects, and stakeholders.
• Experience with nonprofit donor management/customer relationship management software and basic nonprofit finance and accounting, including knowledge of at least one fundraising database.
• Experience with Blackbaud Altru, Microsoft Office programs, especially Teams, Office 365, and knowledge of ability platforms such as Zoom, Google Drive, Adobe Creative Suite, Constant Contact, SurveyMonkey, and others.

Responsibilities

• Responsible for coordinating membership administration and services.
• Communicating membership information about services and accounts in person or via electronics, telephone, mail, or written correspondence to members and prospective members.
• Maintaining and updating the membership database, generating reports as needed to reflect member retention and recruitment goals.
• Processing new memberships and renewals, including the billing, collection, and processing of payments.
• Assisting in the retention and recruitment efforts to ensure membership goals are met.
• Assisting in coordinating events.
• Preparing and distributing membership communications, including newsletters and program communications, and announcements.
• Advising on ways to improve membership satisfaction.
• Performing various duties as needed to successfully fulfill the function of the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level