Coordinator of Donor Relations & Stewardship

Tennessee Board of Regents

About The Position

Under the supervision of the Executive Director of the Foundation, the Coordinator of Donor Relations and Stewardship develops, implements, manages, and assesses a comprehensive donor relations plan to support the strategic growth of the foundation and internal and external relations for the college. This is accomplished by managing donor relations/stewardship, overseeing funds/scholarships, and student support.

Requirements

Bachelor’s degree from a regionally accredited institution
2+ years of related experience in donor relations, event planning, and/or fundraising
Experience with fundraising or CRM software (such as Blackbaud)
Ability to effectively analyze data and inquiries, think critically, and make appropriate decisions
Strong written and verbal communication skills.
Effective organizational and time management skills
Ability to work as part of a team or work alone without close supervision
Strong interpersonal skills

Nice To Haves

Experience in higher education fundraising, donor relations, and/or alumni engagement
Experience managing large events
Experience with marketing or communication strategies

Responsibilities

Oversee and actively manage the donor database, ensuring data integrity and database optimization
Responsible for gift processing and donor acknowledgement
Ensures donors are acknowledged and recognized to strengthen their financial support for the college.
Responsible for the development, review, and control of all gift acknowledgements, including receipts, thank you letters, pledge statements, and donor reports.
Develops, implements, and leads a successful and integrated donor relations program that strategically targets all levels of giving as defined by the Foundation team.
Plan and execute stewardship efforts (photo opportunities, events, mailings, etc.).
Works closely with Foundation trustees and staff to demonstrate the impact of philanthropy to donors by arranging meaningful and memorable experiences with funding recipients as appropriate.
Creates innovative programs and projects to thank and steward donors, identifying creative and effective mediums to recognize the impact of corporate and individual support.
Work closely with the foundation team to provide timely and accurate donor reports for prospecting and stewardship.
Under the supervision of the Executive Director, oversee the management/administration of all foundation funds/scholarships, including donor and recipient communication (i.e., reports to donors, thank you letters, student testimonials, etc.).
Support club/department administrative needs for fundraising. Work with accounting to establish new funds, process expenses, and provide reports. Set up unique webpages/URLs for donations.
Oversee student resource deployment and other student programs, tracking outcomes and providing donor feedback (grantors and individual donors).
Collaborates with other departments to successfully streamline getting support to students.
Manages administrative functions of the departments to include: processing invoices for payment, purchase orders, reconciling credit card statements, travel requests, reimbursements, etc.
Serve as Board of Trustees administrative liaison (meeting reminders, minutes, other)
Supports all fundraising-related and celebratory events.
Ensures special events are communicated to executive leadership, board members, officials, and invited guests.
Maintains Foundation web page
Provides administrative support functions for the Communications and Marketing department to include: processing invoices for payment, purchase orders and requisitions, and reimbursements, etc.
Tracks donor relations and stewardship activities in the established databases to enhance relationships and increase the likelihood of continued contributions
Uses key metrics to achieve higher retention rates and donor satisfaction
Tracking metrics to assess the current engagement and activity of donors to determine which efforts have the greatest business impact.
Performs additional duties as assigned