Hawaii - Coordinator, Nippon Rent-a-Car

Human Resources – JTB Americas Group of Companies (JTB Americas, JTB Hawaii, JTB Hawaii Travel, JTB USA, MC&A, Tachibana Enterprises, Travel Plaza Transportation) • Honolulu, HI

87d • $17 - $23

About The Position

Tachibana Enterprises, LLC (TE), has a distinguished history of excellence as a market leader in golf tours in Hawaii. The company built its strength of customer service and innovation to develop a diverse array of services and merchandise, all designed to help travelers get the most out of their stay in Paradise. Nippon Rent A Car department (NRC) is responsible for the handling and processing rent-a-car reservations and agreements while delivering excellent customer service. Pay Range: $17.00 - $22.50 / hour

Requirements

• High school graduate
• Possess at least one (1) year customer service experience.
• Able to speak, write, and read in English and Japanese.
• Possess working knowledge of basic computer systems, application programs, e-mail and standard office equipment.
• Possess valid Hawaii drivers license, with clean abstract

Responsibilities

• Handle customer inquiries such as availability and cost of vehicles.
• Process and complete rental, sale of rent-a-car and optional products.
• Resolve and report any concerns and issues, as well as assist with emergency situations.
• Basic Revenue tracking and marketing data processing for daily report.
• Attend meetings, training classes, as needed.
• Perform any other multi-task duties within company as assigned by General Manager
• Provide customer service for Rent-A-Car reservations and walk-ins.
• Inform customers of the rental policy and answer any questions regarding the services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED