Coordinator, Marketing & Communications

Lucas Museum of Narrative Art • Los Angeles, CA

5d • $23 - $29

About The Position

The Coordinator, Communications and Marketing will play an integral role in supporting all functions aligned with the Communications and Marketing division’s focus on building awareness of and excitement for the Lucas Museum to a wide array of audiences in the lead up to and after the museum’s opening.

Reporting to the Manager of Marketing, the Coordinator will play a key role in knitting together the various activities of the division. They will assist with a wide range of projects, engage with a variety of internal and external stakeholders, and coordinate a variety of projects to engage internal and external audiences with the museum. They will be an excellent communicator and able to work easily with a wide range of working and personality styles. As a thought partner to the team, the Coordinator will contribute to the development of communications and marketing initiatives that will build a rhythm of external activities from now through the opening to bring the Lucas Museum to life for the public.

The ideal candidate will have proven work experience as a coordinator or similar role within a marketing and communications team, knowledge of traditional and digital communications and marketing tools, and familiarity with CRM systems, email communications tools, project management tools, digital asset management, and website content management systems. Experience in creating social media content and using the Adobe Creative Suite are desired. The Coordinator will maintain deep awareness of activities across the division, helping to facilitate the execution of programmatic goals and operations that bear out the museum’s mission, vision, and values.

This is a great opportunity to learn about the big picture and daily activities of a modern museum’s communications and marketing team. Learn about messaging, media relations, campaign development, online advertising, marketing metrics and analytics, and the fundamentals of communicating about the launch of a new museum.

Requirements

• Associate’s degree in Marketing, Communications, Digital Design, Business, or a related field; Bachelor’s degree preferred
• 3-5 years related experience in nonprofit, arts, museum, advertising, communications, design, or other relevant industries
• Excellent verbal and written communications skills
• Excellent organizational skills
• Excellent prioritization and time management skills
• Commitment to accuracy and exceptional attention to detail
• Interest in museums, art, and culture
• Strong interpersonal and relationship management skills with the proven ability to clearly communicate to a wide range of individuals from varied backgrounds
• Self-motivated with high initiative and resourcefulness
• Flexibility and adaptability in a fast-paced work environment
• Broad familiarity with principles of communications and marketing
• Experience using project management tools like Airtable, Asana, Quickbase, and others
• Expert knowledge of the Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Experience using email communications tools like Mailchimp; experience working within a website CMS system; experience with organization-wide CRM systems
• Impeccable integrity and ability to maintain confidentiality; excellent judgment
• Ability to work effectively and timely on a wide variety of projects concurrently, with concern for the tasks assigned and the goals of the department
• Able to maintain a cool head while managing competing priorities and a high volume of activity
• Ability to take direction and consolidate feedback
• Ability to prioritize, multitask, and work independently and in partnership with others

Nice To Haves

• Bachelor’s degree preferred
• Photography and videography skills are a plus
• Experience using Adobe Creative Suite

Responsibilities

• Work with the Communications and Marketing team to develop and implement strategies for promoting the museum’s exhibitions, public programs, collections, development, and other initiatives
• Coordinate project management across the division to ensure all activities are connected and on track
• Manage production schedule for all communications and marketing activities and ensure all deliverables are submitted within deadline
• Assist in the creation of content for the museum’s website and social media channels
• Assist with the creation and distribution of reports about the division’s activities including press coverage, website and social media analytics, advertising, and more
• Assist in the creation and distribution of communications and marketing materials, emails, press releases, signage, and event collateral
• Assist in ensuring all communications and marketing initiatives are communicated thoroughly internally
• Participate in the onboarding, setup, and management of the museum’s CRM system
• Participate in the execution of programs and events hosted by the museum, including community activations and booths, press events, public programs, photo and video shoots, and more through development of marketing materials, outreach plans, email communications, onsite signage and logistics, and more
• Coordinate production, management, and distribution of all branded items
• Support division staff with operations and administrative logistics, including ordering supplies, facilitating contracts, and liaising with various partner contacts
• Schedule internal and external meetings; send agendas and follow-up emails for division-hosted meetings
• Maintain a centralized archive of print and digital communications
• Track and report on division budget
• Lead onboarding processes for new staff
• Support activities throughout the division as needed
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree